Managing 15 Account Managers and reporting to VP Large Enterprise Sales.• Lead and manage a customer focused team of Enterprise Account managers to deliver customer business value and develop customer relationships to have an impact on the company’s growth objectives.• Exceed quarterly & annual sales targets by prospecting and closing new business as well as cultivating existing client relationships to achieve target revenues.• Closely manage and enable the team’s performance related to KPIs including pipeline growth, forecast accuracy, Customer visits, accounts planning & business reviews with Customers.• Recruit, develop, Train, coach & maintain high caliber account managers to drive the team’s performance and achieve set targets.• Design and implement strategic plans to reach sales targets & acquire new strategic logos.• Provide extensive support to the account managers in closing deals, meeting customers & building strong relationship with C-Levels and decision makers.Achievements:• Build a strong, diversified and engaged team of high caliber account managers and managed to achieve a double-digit growth year over year.• Highest performing team & top sales Director for two years in a row 2019 & 2020.• Awarded “TOP Ultimate Sales Director” for Successfully over achieving the Set Targets for the year 2019 & 2020 across the whole Enterprise Business Unit.• In Six Month Managed to increase the Team’s pipeline by 50 % in terms of numbers of opportunities and revenues by adopting new technologies such as LinkedIn Sales Navigator and driving new initiatives and campaigns with the marketing & Lead management teams.• Successfully closed Mega deals with major multinational companies from different industries. (Apple, Shell, P&G, Unilever, Mars, Kering group, Schneider electric, Kuehne Nagel, Lufthansa, Mercedes Benz, Adidas, BMW Group, Amadeus,) and many more.

• Was Responsible to build relationship and close multinational companies who are not yet du customers.• Worked closely with Global Account Managers and regional account managers from Vodafone Global enterprise team to ensure having major successful wins through our strategic partnership.• Prepared commercial and technical proposals to respond to Key Customers Tenders/RFP.• Cultivated strong relationship with C Levels at customer’s side using consultative selling approach and acting as customers trusted advisor.• Brought new “KEY ACCOUNTS” from different type of industries (Retail, Construction, FMCG, pharma, Aviation, Automotive, Logistics, Technology, Banking, Oil & Gas, Manufacturing)

Built strong relationship with key decision makers, C levels, within the oil and gas and manufacturing sectors which resulted in overachieving sales target and acquired Top multinational companies from the competition. Achievements:• Awarded as best “Best Achiever” across all the LE B2B sales Team for three years in a Row.• Won a tender for managed service (V-sat connectivity to IRAQ) for one of the biggest oil and gas companies for three-year contract worth 8.5 million.• First Account manager to port in two big companies just after the Launch of the mobile number portability in the UAE telecom market. • Signed 2 years contract for mobile services with one of the biggest service companies in the oil and Gas industry worth 16 million.• Awarded Top MNP (mobile number portability) Achiever for year 2014, 2015 & 2016.• Successfully closed Mega Mobile & ICT Deal with major multinational oil & Gas companies (Schlumberger, Baker Hughes, BP, EXXON Mobil, Weatherford, Lukoil, Gazprom).

•Managing & visiting regularly a list of accounts & maintaining the existing accounts within the assigned area.•Develop the sales within the list/market segment, promoting new solutions & new products to the related customers.•Prospect the whole potential of the list/business segment assigned, study the area for which they have responsibility, and arrange a program of visits by contacting people & making appointments.•Achieve the sales objectives set by the direct manager.•Translate & transfer all information gathered from the market and share with the Corporate Sales Team.•Give feedback on field expectations.•Ensure profitability on commercial offers presented.•Ongoing reporting as per requirements assigned and carry out formal presentations of products using sales tools provided.•Assess customers’ needs, explain & demonstrate products to them which may involve providing technical description as well as describing purposes for which they may be used.

•Responsible for managing the save Team and the MNP team in terms of customer operations.•Handling corporate termination & porting (in & out) requests.•Work closely with customer Experience Manager to ensure a proper implementation and follow up on all loyalty & retention programs (retention offers, point Scheme, billing & events).•Work on solving companies problems regarding any billing issues & OCC.•Coordinate with the corporate Sales Department to negotiate the retention Budget needed for churning accounts.•Conducts regular visits with corporate sales to ensure a continuous relationship with our corporate accounts. •Handle all the MNP Requests (in & out), and also use it as a tool to attack the competitor’s customers. •Work closely with Enterprise marketing acquisition team to negotiate the budget needed for the attacked customer.•Coordinate with all concerned departments (sales, marketing, IT & CS) to ensure that a safe porting in was made.

•Responsible for answering customer’s inquiries, responding to complaints and building up customer loyalty to increase customer satisfaction.•Record all details of customer’s inquiries for statistical and analytical purposes.•Assist customers in ordering and fulfilling their product requests.•Coordinate with Credit Department by taking promises from companies concerning their monthly bills.•Responsible for reporting to the Technical Department any complaints concerning network problems.

•Got exposed to the copy development process for Sprite advertising and assisted in the pre-production meetings (PPM) with director and agency.•Studied the global manuals of Fanta & Sprite products which included brand strategy, product positioning and packaging, point of sale, and consumer promotions.•Assisted the brand manager in studying and evaluating potential advertising and sponsoring events, where we had to negotiate price/costs and bottler participation.•Attended the shooting of sprite advertising with director and cast in Sharm El Sheikh. •Was responsible of following up with advertising agencies and media houses to make sure that all projects are implemented as agreed upon.

•Got exposed to the copy development process for Sprite advertising and assisted in the pre-production meetings (PPM) with director and agency.•Studied the global manuals of Fanta & Sprite products which included brand strategy, product positioning and packaging, point of sale, and consumer promotions.•Assisted the brand manager in studying and evaluating potential advertising and sponsoring events, where we had to negotiate price/costs and bottler participation.•Attended the shooting of sprite advertising with director and cast in Sharm El Sheikh. •Was responsible of following up with advertising agencies and media houses to make sure that all projects are implemented as agreed upon.