Michael Kane Email & Phone Number

Dunedin, Ota, Nz

Perth, Western Australia, Australia

Sorrento, Perth Wa

Madam Queenie is a 130 seat coastal venue, with an Eastern Asian food offering. I was hired to lead the opening team. Assemble and train the staff, develop in house systems and build the awareness of the brand. Along with initiating a strong take away trade to the local community. My role at Madam Queenie involves the following:• Oversee the day-to-day running of the venue;• Stock control, wage control, OHS, EHO;• Staff training, development and discipline;• In-house system development for training, stock control, ordering, takeaway;

Trigg, Perth Wa

Kailis Trigg Beach is a 200 seat coastal venue, offering some of Perth’s most premium seafood. Trigg Beach is a very busy venue open seven days a week for breakfast, lunch and dinner. I looked after a team of 40 staff which included the staff in our busy take away venue ‘Canteen’ My role at Kailis Trigg Beach involved the following:• Oversee the day-to-day running of the venue;• Stock control, wage control, OHS, EHO;• Staff training, development and discipline;• Function & Event coordination;

Perth, Australia

Venue Manager - Soda Sunlounge – January 2014 – September 2016Duty Manager – Soda Sunlounge – September 2013 – January 2014F&B Attendant – Soda Sunlounge – July 2013 – September 2013Soda Sunlounge is a 200 seat coastal venue offering casual dining & drinks seven days a week. I took over the Venue Manager position after working my way up the company structure. I instilled a sense of fun throughout my team, I believe it’s essential when striving for fantastic customer service. My role at Soda Sunlounge involved the following: • Hands on day-to-day running of the venue; • Meeting wage cost targets to ensure profitability;• Liaising with patrons in the organization of events including weddings and corporate functions;• Training and development of staff to ensure a consistent customer experience;• Management of back of house operations including stock control, ordering, invoicing & cash handling. Liaising with sales representatives regarding new products;• Ensure in-house policies, procedures and standards are up to date and adhered to; • Compliance for licensing, health & safety procedures and environmental health; • Staff management, discipline, rostering, wage costs, P&L’s

Perth, Australia

OneThousand Minds is an independent Design Studio run by Michael Kane. Founded inScotland, UK.OTM Studio aims to provide pixel perfect solutions to any graphic, print or webmedia.Best Quality: Time management & Business DevelopmentKEY RESPONSIBILITIES ● Business Development ○ Client Meetings: Talking with potential and existing clients to discuss the objectives and requirements of the job. ○ Using a blend of social media outlets to source potential clients and projects. ● Project Management ○ Estimating the time required to complete any work and providing quotes for clients. ○ Ensuring project milestones are met on time and within budget. ○ Liaising with freelance designers & developers. ● Account Management ○ Follow up meetings/calls with clients ensuring they are happy with the outcome of the project and the service provided.

Scotland

Ensure the smooth day-to-day running of the shop through motivation and management of staff. Dealing with customer enquiries and complaints. Managing deliveries and stock levels. Ensuring health and safety regulations are being strictly observed.

East Kilbride, Glasgow

Mathiesons Foods is the largest independent bakery in Scotland with over 35 stores acrossScotland. I manage one of their stores - striving to drive sales forward while maintainingoperating costs at a constant level.Best quality: Staff training and management,KEY RESPONSIBILITIES● Budgeting and establishing financial targets and forecasts. .● Ensuring health & safety regulations are being strictly observed.● Liaising with suppliers and clients.● Recruiting and training staff members.● Monitoring the quality of the product and service provided.

Mathiesons Foods is the largest independent bakery in Scotland with over 35 stores acrossScotland. Started in 2006 as a staff supervisor, and gradually moved up to an assistantmanager level.Best Quality: Communication & OrganisationKEY RESPONSIBILITIES● Motivation & management of staff to ensure delivery of good customer service.● Dealing with customer enquiries and complaints.● Managing deliveries and stock.● Helping to create & organise in-store promotions.

Bsc, Networking And Computer Support

modules studied include: Network Management, Web Development, Database Principles, Software Development, Business Management, Economics.

Credit Pass, Food Hygiene

Bsc, Computer Systems Networking And Telecommunications

Computing ( C ); Music ( C ) Higher: Computing (B), English ( C ), Music ( C )