Michael Karaffa Email & Phone Number

Member of the Reference Staff of the Cuyahoga County Public Library.

Member of the Adult Reference department at a branch of CCPL.Responsibilities include:-Service customer inquiries in person and via telephone on library materials and programs.-Develop and lead library programming. -Assist customers in operating of computers, printers, and other technology.-Insure that the CCPL’s code of conduct is followed.

Member of the Circulation Department at a branch of CCPL. Responsibilities included:-Checking patron items in and out.-Preparing items for delivery to other branches and for pickup by patrons.-Answering incoming telephone calls and address patron inquires. -Processing United States passport applications.

Member of the Page team at a branch of CCPL.Responsibilities included:-Organize returns of library materials and the restocking of library materials. -Prepare library materials for shipment to other library branches.-Perform set up and clean up operations for events and meetings held at the library.

Master'S Degree, Library And Information Science

Bachelor’S Degree, Business Administration And Management, General

Minor in Marketing.