Michael Kash Email and Phone Number
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Michael Kash is a Sr Software Engineer in Test at Echo Global Logistics at Echo Global Logistics. He possess expertise in scrum, microsoft sql server, team building, quality assurance, test planning and 22 more skills.
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Senior Software Engineer In TestEcho Global Logistics Mar 2021 - Present -
Software Engineer In TestEcho Global Logistics Dec 2017 - Feb 2021
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Qa EngineerEcho Global Logistics May 2017 - Nov 2017Chicago, Illinois
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Application AdministratorKcura Feb 2016 - Nov 2016Chicago, IllinoisWorked with technical and business leaders to map current processes and establish goals for improving, automating and increasing the technical agility of the organizationDay-to-day management and administration of JIRA including workflows, user accounts, custom fields, dashboards, reports, security schemas, issue schemas, and project creationWorked with stakeholders to determine ways to optimize/improve JIRA setup and workflowsPerformed basic project management, communications and reporting dutiesDeveloped metrics, dashboards and JQL filters in JIRA to provide end-users and business leadership with meaningful operational/performance metrics and status reportsDay-to-day management and administration of Confluence including user accounts, spaces, pages, blogposts, and add-onsPerformed Confluence and JIRA installations, migrations and plugin installationProvided end user coaching, training and supportLead the integration efforts for technical and process integration with other company toolsParticipated in Scrum meetings, including story grooming, sprint planning and sprint retrospectives:- Gathers requirements from users- Proposes solutions which meet business needs- Delivers agreed upon solutionsConducted systems analysis and recommended changes in policies and procedures to improve operationsApplied Atlassian and business best practices and considers business goals and objectives when developing solutions -
Quality Assurance AnalystPartstrader Markets Limited Apr 2015 - Nov 2015Chicago, IllinoisAuthors and develops test plans, cases, reports, and scripts for company proprietary softwareTests features based on specified acceptance criteriaDesigns test cases and scenarios based on system requirements and specified acceptance criteria of a feature:- Writes test scripts based on test scenarios- Executes scripts in local and shared test environments- Performs functionality verification with application of manual test and automation tools- Performs analysis with exploratory tests and document defects Ensures proper implementation of system requirements and seamless integration of functionality through risk analysisConduct and participates in peer reviews of test cases and scripts- Logs defects based on results of script execution- Retests defects once resolution has deployedRuns or assists in demos of developed features to product owners and business representativesParticipates in all Scrum meetings, including story grooming, sprint planning and sprint retrospectivesEffectively and actively communicates within the scrum teams -
Customer Care Representative IiiPartstrader Llc Jun 2014 - Mar 2015Chicago, IllinoisProvided training and coaching for Customer Care Representatives (CCR)Coordinated daily work assignmentsFacilitated weekly team meetingsManaged CCR workflow (inbound/outbound calls and emails)Monitored CCR calls for quality assurance and coaching improvement opportunities as applicableHandled and resolved escalated customer calls as neededDocumented reported incidents by severity and customer impactGenerated reports for leadershipRepresented call center on internal teams (such as Loyalty and Billing)Coordinated special assignment projects to create processes and identify processes improvements for:- Billing (requests for W9, invoices, declines)- Loyalty (point redemption)- Dashboard Maintenance (removing old jobs) - Bad Data (exaggerated pricing amounts)Acted as the primary point of contact for 1-800 Radiator Corporate client- Composed zip code reassignments requests for development team- Facilitated new product feature training -
Customer Care Representative IiPartstrader Llc Jul 2013 - May 2014Chicago, IllinoisAssisted clients with all elements of the PartsTrader proprietary software, including:- Initiated calls with new clients to initiate software installation - Assisted customers with troubleshooting of dashboard issues and general PartsTrader questions- Responded to incoming inquiries from customers within a one hour response time- Investigate and resolved customer issues with failed communications initiated through the PartsTrader website- Verified supplier information prior to registration
Michael Kash Skills
Michael Kash Education Details
Frequently Asked Questions about Michael Kash
What company does Michael Kash work for?
Michael Kash works for Echo Global Logistics
What is Michael Kash's role at the current company?
Michael Kash's current role is Sr Software Engineer in Test at Echo Global Logistics.
What is Michael Kash's email address?
Michael Kash's email address is mk****@****ura.com
What is Michael Kash's direct phone number?
Michael Kash's direct phone number is (312) 263*****
What schools did Michael Kash attend?
Michael Kash attended Waubonsee Community College.
What skills is Michael Kash known for?
Michael Kash has skills like Scrum, Microsoft Sql Server, Team Building, Quality Assurance, Test Planning, Testing, Agile Development Environment, Team Leadership, Process Improvement, Troubleshooting, Atlassian Jira, Agile Methodologies.
Who are Michael Kash's colleagues?
Michael Kash's colleagues are Chris Neal, Molly Yablon, Demet Gülistan, Jennifer Zacarias, Zachary Leipzig, Michael Schramm, Dave Bruner.
Not the Michael Kash you were looking for?
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Michael Kash
Supply Chain Director At Fis With 23+ Years Of Sourcing And Supply Chain Experience In Manufacturing, Retail And Fin'L ServicesSaint Johns, Fl6yahoo.com, gmail.com, db.com, bankofamerica.com, hotmail.com, fisglobal.com2 +170465XXXXX
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Michael Martinez
Creating Six Figure Brands #Highstatusbrands #NextlevelcapitalLos Angeles Metropolitan Area -
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