Michael Keir

Michael Keir Email and Phone Number

SDM@ Telefonica Tech @ Telefónica Tech
Michael Keir's Location
Milton Keynes, England, United Kingdom, United Kingdom
Michael Keir's Contact Details

Michael Keir personal email

n/a
About Michael Keir

SDM at Advanced365

Michael Keir's Current Company Details
Telefónica Tech

Telefónica Tech

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SDM@ Telefonica Tech
Michael Keir Work Experience Details
  • Telefónica Tech
    Sdm
    Telefónica Tech Nov 2024 - Present
    Looking forward to the new challenge within Telefonica
    View
  • Scc
    Service Delivery Manager
    Scc Feb 2016 - Nov 2024
    View
  • Tig (The Internet Group)
    Sdm
    Tig (The Internet Group) Feb 2015 - Jan 2016
    View
  • Advanced 365
    Sdm
    Advanced 365 Feb 2014 - Feb 2015
    View
  • Siemens Enterprise Communications
    Sdm
    Siemens Enterprise Communications May 2006 - Jan 2014
    View
  • Siemens Enterprise Communications
    Telephony Service Centre Manager- Bbc
    Siemens Enterprise Communications May 2006 - Jul 2009
    Management of corporate telephony for all BBC offices in the UK. (20k extensions)13 Desk based service centre staff and 7 field engineers on various sitesMonthly Reporting and statistical analsys of all fault information
    View
  • Network Rail
    Telecoms Manager
    Network Rail Feb 2000 - Jan 2006
    Management of all Network rail corporate offices accross the UK (MD110)- Totalling 19 officesx2 Field engineers.
    View
  • British Army
    Combat Fusilier
    British Army Sep 1995 - Dec 1999
    Various
    View

Michael Keir Skills

Service Delivery Managed Services Service Management Itil Telecommunications Contract Management Sla Incident Management People Management Vendor Management Team Management Change Management Pmp Customer Relations Customer Satisfaction Team Leadership Problem Solving Process Improvement Frame Relay Management Service Improvement Project Delivery Unified Communications Account Management Service Desk Switches Customer Service It Service Management Pre Sales Troubleshooting Outsourcing Voip Telephony Data Center Ip Cloud Computing Call Centers Voice Over Ip Service Level Agreements Foundation Certified V3 Foundation Service Improvement Plans Service Delivery Optimization Service Delivery Management Change Control Board Change Requests

Michael Keir Education Details

  • Morpeth Secondary
    Morpeth Secondary
    Gcse

Frequently Asked Questions about Michael Keir

What company does Michael Keir work for?

Michael Keir works for Telefónica Tech

What is Michael Keir's role at the current company?

Michael Keir's current role is SDM@ Telefonica Tech.

What is Michael Keir's email address?

Michael Keir's email address is mi****@****ise.com

What schools did Michael Keir attend?

Michael Keir attended Morpeth Secondary.

What skills is Michael Keir known for?

Michael Keir has skills like Service Delivery, Managed Services, Service Management, Itil, Telecommunications, Contract Management, Sla, Incident Management, People Management, Vendor Management, Team Management, Change Management.

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