Michael Keys Email & Phone Number

Australia

Australia

Brisbane, Queensland, Australia

Gold Coast, Queensland, Australia

Anatomy and Histopathology sessional tutor role for Griffith University's School of Medicine & Dentistry. This role involved running tutorials both face-to-face and online for pre-clinical Doctor of Medicine (MD) students. A strong understanding of anatomy, histology and pathology is demonstrated by this role.

Brisbane, Australia

Continuation of Level 1+2 IT Support position as per Sentrian listing below

Conakry, Guinea

Volunteer position on-board the M/V Africa Mercy. Providing first line IT helpdesk support, assisting with incidents and requests pertaining to both hardware and software.

Brisbane, Australia

Level 1+2 IT Support position. Responsibilities include the following:• Answer incoming calls and email requests from clients.• Manage events and alerts generated from monitoring systems.• Create, manage and respond to tickets in our internal service management software• Perform 1st and 2nd level incident and service request resolution on client pc's servers, networks and applications.• Escalate tickets to Level 3 when required and record all initial troubleshooting and relevant information• Log support requests with vendors or third parties where required• Desktop, user and application support• User Administration• Systems used include ConnectWise, Confluence, PRTG, Microsoft Exchange, Office 365, RDP, ShadowProtect, VMWare and 3CX

Doctor Of Medicine - Md, Medicine

Bachelor'S Degree, Business And It, Distinction

Bachelor of Business (Finance) with Distinction and Bachelor of Information Technology (Computer Science) with Distinction