Michael King Email & Phone Number

Plymouth, Michigan, United States

Livonia, Michigan

Leads daily meetings dealing with policy changes, announcements, sales, or training.• Manages a book of business.• Develops and maintains detailed plan for each member.• Coach and mentor staff• Handles member escalations and concerns.• Tutors team members concerning policy and products.• Schedule creation and implementation.• Performs data entry on new accounts and consumer loans accurately.• Makes informed decisions regarding member requests.• Complies with all credit union policies, procedures and regulations.• Demonstrates teamwork through positive interaction with all co-workers.• Maintains and promotes the credit union’s service philosophies.• Represents Community Financial at the Livonia Chamber of Commerce.

Livonia Michigan

Responsible for assisting with the direction and administration of branch operations. Ensures that members are promptly and professionally served. Acts as Branch Manager as necessary. Trains, directs, and assists in supervising branch staff. Responsible for providing quality service to members in share, certificate, loan applications, and member service area. Manages and supervises branch office activities within established policies and procedures in compliance with regulations.Develop, maintain and communicates policies and procedures for member services and branch operations. Provides suggestions for improved effectiveness. Coordinate these functions with the other branch personnel to ensure staff supervision and member service consistency. Actively participate in community activities outside of office responsibilities. Accountable to meet branch goals related to cross- selling credit union services including coaching of staff to contribute and help meet annual goal. Coordinate work schedules and assign duties to personnel to ensure efficient operation of the branch. Keep abreast of training/certifications to ensure compliance of employees with established standard procedures and practices.

15050 Farmington Rd Livonia Mi 48154

Traffic Control and DirectionRoad PatrolLarge Event ProtectionTrained in CPR / First Aid / AEDWeapons qualification quarterly

Supervision of Credit Union StaffAssisting members with opening new accountsOffering suggestions and financial adviceProcessing PayrollProcessing ACH and SharedraftsOFAC / BSA / CIP / Compliance OfficerInstallation IT UpdatesMaintain CU WebsiteCreate new marketing materialVisit new potential SEG's

Bachelor'S Degree, Marketing And Advertising

Associates Degree, Architecture