Michael Kirkland

Michael Kirkland Email and Phone Number

Web Strategy and Management @
Michael Kirkland's Location
London, England, United Kingdom, United Kingdom
Michael Kirkland's Contact Details

Michael Kirkland work email

Michael Kirkland personal email

n/a
About Michael Kirkland

> Highly experienced Web Manager.> Over ten years of website design and development with Hackney Council. > Overall responsibility for relaunch of the Council's website in 2008. > Introduced a new content strategy to rigorously control content using a small specialist team, raising the quality of content and greatly reducing training and support costs. > Worked closely with services and developers to achieve successful customer journeys.> Introduced social media and mobile website.> Developed analytics and feedback based forward planning.> Improved the reputation of the Council's website> Increased user numbers and achieved channel shift> Achieved a 4 star, top 20 (out of 380) Council website rating by Socitm in 2012.

Michael Kirkland's Current Company Details
Web Strategy and Management

Web Strategy And Management

Web Strategy and Management
Michael Kirkland Work Experience Details
  • Web Strategy And Management
    Consultant
    Web Strategy And Management Apr 2012 - Present
    London, United Kingdom
  • London Borough Of Hackney
    Web Content Manager
    London Borough Of Hackney Nov 2006 - Mar 2012
    London, United Kingdom
    Overall responsibility for Hackney Council's website and intranet:> Web content strategy and management> Design and information architecture> Usability and accessibility> Customer journeys> Administration of Web CMS> Development and integration of transactional web applications > Social media and mobile strategy and development> Integration with CRM, EDRM and back office systems> LGSL and links to Gov.uk (Direct.gov)> Design and development of online forms and email templates> Analytics and feedback based forward planning> Management of devolved content management for intranet
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  • London Borough Of Hackney
    Web Design And Content Editor
    London Borough Of Hackney Apr 2003 - Oct 2006
    London, United Kingdom
    Web Designer and lead editor:> Web design, page and template creation for new website> Navigation and information architecture> Copy writing and editing> Photo and graphic Image processing> Design of web applications front-end> Administration of corporate Content Management System> CMS Training and support
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  • London Borough Of Hackney
    Web Designer
    London Borough Of Hackney Sep 2001 - Mar 2003
    London
    Web Designer:> Website page and template design> Photo and graphic image processing> Navigation and information architecture> Content editing
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  • London Borough Of Hackney
    It And Searchroom Officer
    London Borough Of Hackney Nov 1996 - Aug 2001
    London, United Kingdom
    Archives and Local History Library:> Digitisation of historic photograph collection> Management of photo database and catalogues> Data entry> Face to face public enquries
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Michael Kirkland Skills

Public Sector Stakeholder Engagement Web Content Management Cms Local Government Content Strategy Stakeholder Management Copywriting Information Architecture Content Management Web Design Program Management Editing

Frequently Asked Questions about Michael Kirkland

What company does Michael Kirkland work for?

Michael Kirkland works for Web Strategy And Management

What is Michael Kirkland's role at the current company?

Michael Kirkland's current role is Web Strategy and Management.

What is Michael Kirkland's email address?

Michael Kirkland's email address is m.****@****gin.net

What skills is Michael Kirkland known for?

Michael Kirkland has skills like Public Sector, Stakeholder Engagement, Web Content Management, Cms, Local Government, Content Strategy, Stakeholder Management, Copywriting, Information Architecture, Content Management, Web Design, Program Management.

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