Account Manager
CurrentIn the current climate of hospitality and parking solutions, I have been able to grow our overall customer satisfaction while growing our internal team to be the best in the greater Orlando area. Through recruiting and training of our team members, the teams I have been a part of has seen the best service scores for our industry while being able to maintain a high level of client satisfaction. In our role as an Account Manager, we are also responsible for the management of not only recruiting and training but also forecasting and maintaining the location's financial P&L. I have also managed the launch of our services for new clients as well and have been successful integrating our company's culture and integrating it with Loew's Hotels culture.