I am a customer centric, omni-channel commerce executive with over 20 years of global commerce experience, including 5 years in stores and customer service, and a year in consulting. Throughout my career, I've successfully led teams of over 25 associates and developed training materials for more than 100 associates. My passion lies in coaching and developing teams to overcome challenges and achieve exceptional results. I believe in staying curious, prioritizing the customer, and fostering open communication.As a collaborative and visionary leader, I am dedicated to driving sales growth and improving margins through the effective utilization of people, processes, and data to achieve strategic business objectives. My approach involves simplifying complex problems, aligning cross-functional teams, and taking calculated risks using a test-and-learn methodology. I have a proven track record of consistently delivering on annual budgets and long-range plans.My diverse career path has equipped me with expertise across various areas, including contract negotiation, customer insights, planning, allocation, merchandising, operations, pricing & promotions, and training & development.