Michael Kronenberg Email and Phone Number

• Responsible for development, implementation, and execution of the strategic digital roadmap for the JCC, including website, social media, email campaigns, email list management, and in-house digital displays.• Lead efforts to define and coordinate overall marketing strategies and activities to promote growth in products and services with a cross-functional team. • Develop, implement and execute comprehensive digital marketing campaigns for large initiatives, including the Annual Campaign, Twin Cities Jewish Film Festival, Twin Cities Jewish HumorFest, and Annual JEvent.• Provide departmental production support to both St. Paul and Minneapolis JCCs by creating and delivering a wide-range of marketing collateral and work on special projects, as needed.• Engage and manage internal and external partners to ensure best-in-class results.• Identify and evaluate new and emerging technologies and trends to best position the JCC in the market.

• Led and managed the day to day operations of the Health and Fitness membership sales and member service teams for the Uptown and Downtown YWCA locations.• Planned, developed and implemented departmental operational policies, procedures, strategies, methods and goals that were in line with the annual budget, YWCA mission and organizational policies.• Analyzed, created and managed annual departmental budgets of more than $4 million for two locations to ensure department financial goals and budget were met.• Managed, motivated and monitored the performance of my team, including more than 35 direct reports, working towards company objectives that were in line with the YWCA brand expectations.• Upheld and led a high level of customer service with both internal and external customers to maximize overall customer experience and employee retention.