Michael Kutek Email & Phone Number

New York City Metropolitan Area

• Source candidates using LinkedIn Recruiter across our USA, UK, Germany, and Japan offices; specialize in sourcing software engineers, data scientists, analysts, and engineering managers; send up to 200 outbound messages to passive candidates using regular search and Boolean search methods; 46.4% average monthly InMail response rate; conduct screen calls with potential candidates; share viable candidates with the hiring manager; meet regularly with senior recruiters and hiring managers to establish priorities, strategy, and refine searches• Schedule up to 100 interviews per week for general and C-Suite roles using Greenhouse, Prelude, Calendly, and Gmail• Lead coordination and growth of technical interview training across domestic and international offices; worked with Engineering leads to audit, condense, and update the interview training program; increased the interviewer pool by 46% in one year, reduced time-to-interview up to 50%• Consistently achieve 100% adherence to Service Level Agreements (SLAs) for user inquiries and escalations submitted through Zendesk • Company-wide point-of-contact and subject matter expert for HackerRank, our technical interview platform; work with our product manager in order to identify areas of improvement, enhance user experience, ensure compliance with GDPR laws and regulations• Conduct monthly audits and submit reimbursement reports for the department’s procurement card using Concur• Leverage Workday to audit and publish biweekly headcount planning updates

Greater New York City Area

• Recruited, onboarded, and actively supported up to 42 students each eleven-week program cycle• Increased program size and total revenue by 250% by reviewing YouTube analytics, implementing targeted marketing, creating effective sales collateral, and monitoring customer relationship management• Raised program retention to 93% by proactively identifying and eliminating learning barriers (provided accessibility to blind and ESL students; supported students through coaching)• Formalized a one-stop onboarding process, optimized the capabilities of our payment system, and enforced legal commitments in order to outstandingly reduce time focusing on logistics • Developed skills in account segmentation and prioritization in order to better identify and serve high-priority clients• Offered a thoroughly personalized experience to any of our 5,000 registered clients, always ensuring swift communication• Reviewed inbound resumes and completed full interview cycles for potential new instructors• Personally resolved up to 90.5% of client tickets monthly through Zoho Desk and Helpdesk; escalated any remaining acute concerns/bugs to the appropriate team(s); tracked progress for ongoing projects• Personally handled the President’s calendar and correspondence, primarily using Microsoft Office, Google Apps, and Zoom

• Managed the ever-changing flow of 200+ patients in the Emergency Department on a daily basis, remaining calm under pressure and exercising judgment during time-sensitive emergencies• Reduced wait times up to one hour by continuously reassessing the services and procedures required by the patients (medical imaging, for example) based on urgency and efficiency• Elected to establish a new ED Crisis Patient Intake program for eventual statewide implementation (this involved attending trainings, mentoring staff to ensure fluid execution, gathering feedback, and fostering an open relationship between the department and the implementation team)

Minneapolis, Mn

• Strategically planned and achieved brand goals at various events for eight radio stations• Fostered new and existing relationships with large-scale sponsors, including Honda and various liquor companies• Used Salesforce to monitor and connect with fan base• Produced content and helped manage the iHeartMedia social media accounts, reaching over 129.8K fans through one of the eight radio stations

Minneapolis, Mn

• Collaborated on, advocated for, and presented resolutions for issues such as Medical Amnesty and Affirmative Consent to students, University Regents, and the MN House of Representatives• Prioritized and managed time while working on initiatives with various students, faculty members, and constituents of the surrounding community• Led the “Help-U” program team, which combined the University’s most important resources into a one-stop access page

Minneapolis, Mn

Completely built the infrastructure and compiled the database for the 2014 and 2015 University of Minnesota Global Health online course: the only program of its kind to partner with the CDC • Learned basic coding in order to maximize efficiency and adopt the product two months sooner than scheduled• Regularly analyzed user data reports to publish updates, enhance content, and improve the user experience

Minneapolis, Mn

• Worked with Organizational Effectiveness to produce instructional videos and put materials together for supervisory development and financial courses• Efficiently worked on different tasks and projects given by employees from two buildings, including analyzing training structures and programming throughout each of the Big 10 Universities • Won an Outstanding Student Employee Award, which awards the top 10% student employees on campus

• Sold a diverse range of products and consistently placed as one of the highest sellers each month • Frequently worked with supervisors to improve employee output, in relation to customer service and specialists• Actively planned and participated in all-store philanthropic events (Walk for Animals, Box City)