Michael Kutek Email & Phone Number

New York City Metropolitan Area

• Source candidates using LinkedIn Recruiter across our USA, UK, Germany, and Japan offices; specialize in sourcing software engineers, data scientists, analysts, and engineering managers; send up to 200 outbound.
• Schedule up to 100 interviews per week for general and C-Suite roles using Greenhouse, Prelude, Calendly, and Gmail
• Lead coordination and growth of technical interview training across domestic and international offices; worked with Engineering leads to audit, condense, and update the interview training program; increased the.
• Consistently achieve 100% adherence to Service Level Agreements (SLAs) for user inquiries and escalations submitted through Zendesk
• Company-wide point-of-contact and subject matter expert for HackerRank, our technical interview platform; work with our product manager in order to identify areas of improvement, enhance user experience, ensure.
• Conduct monthly audits and submit reimbursement reports for the department’s procurement card using Concur

Greater New York City Area

• Recruited, onboarded, and actively supported up to 42 students each eleven-week program cycle
• Increased program size and total revenue by 250% by reviewing YouTube analytics, implementing targeted marketing, creating effective sales collateral, and monitoring customer relationship management
• Raised program retention to 93% by proactively identifying and eliminating learning barriers (provided accessibility to blind and ESL students; supported students through coaching)
• Formalized a one-stop onboarding process, optimized the capabilities of our payment system, and enforced legal commitments in order to outstandingly reduce time focusing on logistics
• Developed skills in account segmentation and prioritization in order to better identify and serve high-priority clients
• Offered a thoroughly personalized experience to any of our 5,000 registered clients, always ensuring swift communication

• Managed the ever-changing flow of 200+ patients in the Emergency Department on a daily basis, remaining calm under pressure and exercising judgment during time-sensitive emergencies
• Reduced wait times up to one hour by continuously reassessing the services and procedures required by the patients (medical imaging, for example) based on urgency and efficiency
• Elected to establish a new ED Crisis Patient Intake program for eventual statewide implementation (this involved attending trainings, mentoring staff to ensure fluid execution, gathering feedback, and fostering an open.

Minneapolis, MN

• Strategically planned and achieved brand goals at various events for eight radio stations
• Fostered new and existing relationships with large-scale sponsors, including Honda and various liquor companies
• Used Salesforce to monitor and connect with fan base
• Produced content and helped manage the iHeartMedia social media accounts, reaching over 129.8K fans through one of the eight radio stations

Minneapolis, MN

• Collaborated on, advocated for, and presented resolutions for issues such as Medical Amnesty and Affirmative Consent to students, University Regents, and the MN House of Representatives
• Prioritized and managed time while working on initiatives with various students, faculty members, and constituents of the surrounding community
• Led the “Help-U” program team, which combined the University’s most important resources into a one-stop access page

Minneapolis, MN

• Completely built the infrastructure and compiled the database for the 2014 and 2015 University of Minnesota Global Health online course: the only program of its kind to partner with the CDC
• Learned basic coding in order to maximize efficiency and adopt the product two months sooner than scheduled
• Regularly analyzed user data reports to publish updates, enhance content, and improve the user experience

Minneapolis, MN

• Worked with Organizational Effectiveness to produce instructional videos and put materials together for supervisory development and financial courses
• Efficiently worked on different tasks and projects given by employees from two buildings, including analyzing training structures and programming throughout each of the Big 10 Universities
• Won an Outstanding Student Employee Award, which awards the top 10% student employees on campus

• Sold a diverse range of products and consistently placed as one of the highest sellers each month
• Frequently worked with supervisors to improve employee output, in relation to customer service and specialists
• Actively planned and participated in all-store philanthropic events (Walk for Animals, Box City)