Michael Laba Email & Phone Number

Philadelphia, Pa, Us

Philadelphia, Pennsylvania

-Responsible for locating and receiving all advertising creative content for ABC30 KFSN TV in Fresno, CA.-Enters creative into traffic system, as per instruction specifics.-Keeps in constant contact with Fresno Account executives and Advertising Agency's regarding missing creative.-Coordinates with Inventory Team regarding any creative that is not received and updates through out the day.

1245 Wrights Lane West Chester, Pa 19380

-Provided support for 20 Account Executives to ensure proper placement of client advertising on both on Cable TV and Internet.-Successfully handled multiple Account Executives accounts with spending over a million dollars a year.-Chosen to partake in a test pilot program where my feedback contributed to a successful rollout of virtual computer terminals for entire customer care department.-Awarded an “On the Spot” award from an Account Executive in March 2013 for finding available inventory for a large, local State College client when the system said there was none.-Provided cross training on daily job duties to employees from other offices and new hires.-Recognized with a “You are Valued” award in February 2015 for input provided while serving on a department committee that raised employee job related concerns to management.

4631 West Penn Ave Sinking Spring, Pa 19608

-Hired by this industry renowned company to sell a wide array of home electronic products through positive interaction with customers as well as company sales representatives.-Performed various tasks endemic of a family owned, turn- key operation.-Responded to customer conflicts and take prompt remedial action to diffuse customer dissatisfaction, resolved their respective problems, and enhanced Stereo Barn’s reputation as a retailer of competence and integrity.-Kept clients abreast of the status of their orders and addressed questions and concerns with a proactive, urgent and empathetic approach.-Educated clients on the use and maintenance of their systems through real time in home demonstrations and trainings.-Increased sales by actively soliciting new accounts.-Represented sales floor at sales representatives meetings.-Assisted with customer product delivery, including installation.

1665 State Hill Road Wyomissing, Pa 19610

-Direct sales and business development functions, including new product roll outs, key account management, customer relationship development, contract negotiations, and order fulfillment. Responsible for Opening and Closing store.-Oversaw all aspects of store operations in absence of General Sales Manager.-Provided cross-functional team training, coaching, and mentoring of all new hires in the area of new product training and completion of basic to advanced training materials. -Responsible for creating employee work schedules.-Responsible for the receiving and stocking of inventory.

1701 Crossing Drive Wyomissing, Pa 19610

-Supervised over ten employees.-Promoted a healthy rapport with customers by presenting highly tailored solutions to their needs and responding with urgency to their requests.-Stayed current with technological advances in the areas of video and home theater, enabling me to troubleshoot customer issues and problems.

Network And System Administration/Administrator

Learned computer network administration and PC Repair.

High School

Activities and Societies: Football, Child Development, Early Childhood Education.