Michael Lang Email & Phone Number

Houston, Texas Area

Responsible for consumer sales and account management. Maintained the highest closing average. Sold primarily to clients on individual and group life health insurance programs. Maintained a regular follow-up schedule with each active client, Built an active database of over 40 regular life insurance clients. Assisted in developing marketing material for group presentations. Proficient in all of the company’s products, including Life Insurance, and Annuities. Successfully sold to potential targeted clients through company provided leads, referrals, and through extensive cold calling. Made over 400 cold calls per week. Implemented strategies to increase production and the effectiveness of training programs.

Houston, Texas Area

Managed staff and training, conducted sales, packaged and closed deals. Provided customer service managed budget, reconciled bank accounts, and provided follow-up. Also provide quality and timely services. Create high customer satisfaction, created new accounts from both telephone and walk – in business. Closed difficult deals with product and service knowledge, review of allocations and expenditures and conducted collections of delinquent accounts. Supervised and arranged work schedules for employees and trained new employees in business operations.

Houston, Texas Area

Responsible for walk- in potential clients. Present information and answer questions regarding cell phones procedures. Ensure that customers receive courteous and high quality customer service. Schedule prospective candidates for appointments. Responsibilities included generating sales and developing new business. Acquired accounts, retained and ensured the proper functioning of existing accounts.

Greater New Orleans Area

Developed driving routes to maximize economical use of equipment and time. Coordinated with management for periodic and major vehicle maintenance to avoid interruption of delivery services. Inspected vehicle for defects pre- and post-trip and reported defects and other problems to supervisor. Delivered products safely to customer locations. Confirmed order details and obtained customer signatures on delivery tickets. Used map and directions to locate delivery locations and addresses. Maintained accurate tracking by recording all relevant delivery information. Loaded and unloaded vehicles correctly and safely. Performed routine vehicle safety checks per company guide lines.

Present, Master Counseling Program

Bachelor'S Degree, General Studies