Michael Lee Email & Phone Number

Vancouver, Canada Area

In charge of all things related to the kitchen usually including management, coaching the kitchen staff, ordering and plating designAssist with basic food preparation tasks under the chef's directionActively manage kitchen staff by regularly conducting performance assessments

Vancouver, Canada Area

Managed several projects/reports simultaneously such as: Inventory control/Data records and Sales/Return Device Ratio Estimation. Handling the full control for bell mobilityData analysis, communication, procurement, policy, procedure, process, resource, and training developmentDeliver royal, legendary client support to Bell Mobility customers on a daily basis. Handle complaints in a timely, professional mannerAssist in shipping of Bell Mobility phones to customers, receive customer… Show more Managed several projects/reports simultaneously such as: Inventory control/Data records and Sales/Return Device Ratio Estimation. Handling the full control for bell mobilityData analysis, communication, procurement, policy, procedure, process, resource, and training developmentDeliver royal, legendary client support to Bell Mobility customers on a daily basis. Handle complaints in a timely, professional mannerAssist in shipping of Bell Mobility phones to customers, receive customer returns and update/record them on a daily basisEfficient communication skills especially in project and client environments Show less

Vancouver, Canada Area

• Develop and create long-term relationships with customers for the company• Anticipate customer needs by constantly evaluating customers for cues and responding appropriately to fulfill their needs• Follow Starbucks operational policies and procedures, including cash handling, accuracy for the success of the company• Reach and exceed the organizational objective by contributing 16% increase in revenue, 125% in bakery sales, and 12% increase in customer transactions• Managed… Show more • Develop and create long-term relationships with customers for the company• Anticipate customer needs by constantly evaluating customers for cues and responding appropriately to fulfill their needs• Follow Starbucks operational policies and procedures, including cash handling, accuracy for the success of the company• Reach and exceed the organizational objective by contributing 16% increase in revenue, 125% in bakery sales, and 12% increase in customer transactions• Managed several district projects such as: Labor control and Increase-in-Sales project/evaluation. Constantly evaluate from the Profit and Loss Report for moderate adjustment• Actively train new staff with basic fundamentals of communication to approach customers in a professional manner for the success of Starbucks Coffee Company• Acknowledge, discover, and respond to effectively resolve issues and conflicts• Other duties include Payroll, partner scheduling, team recruitment, project, labor and people management Show less

Help the staff make connections with the customers, demonstrating that we are welcoming, trustworthy, and working as a teamDemonstrate a calm manner during the period of high volume or unusual events and manage smooth transitions thereafter to keep store operating to standardDisplay a "Customer Comes first" attitude and holding co-workers accountable for delivering legendary customer servicesDrive the implementation of company programs by increasing the store profit from $4800… Show more Help the staff make connections with the customers, demonstrating that we are welcoming, trustworthy, and working as a teamDemonstrate a calm manner during the period of high volume or unusual events and manage smooth transitions thereafter to keep store operating to standardDisplay a "Customer Comes first" attitude and holding co-workers accountable for delivering legendary customer servicesDrive the implementation of company programs by increasing the store profit from $4800 weekly to $7500 after two months, 25% increase in customer transactions, 35% decrease in product unnecessary wastePlan, identify, communicate, and delegate with appropriate responsibilities to generate 85% higher revenue in overall after five months Show less

Diploma, Economics

Bachelor Of General Arts, Economical Managementbusiness Administration, Marketing, Strategic Economics