Michael Lee Email & Phone Number

Brisbane, Queensland, Australia

Engage with relevant stakeholders from inception through to implementation to ensure transition and release management requirements are understood, considered and complied withAssess project requirements for Transition Plan eligibility based on the scale and complexity of the project.Develop Transition Plans in consultation with stakeholders to ensure effective and seamless transition of ICT projects and initiatives into operations.Uplift and assist with release Management capabilitiesCoordinate and schedule Release Management Group (RMG) meetings as requiredAssess stakeholder compliance with transition and release management processes as part of the change approval process.Take a proactive approach to the maintenance and continuous improvement of transition and release management policies, processes, procedures, standards and guidelines to ensure that a quality service is delivered to customers.Act as the Transition Management key contact on a day to day basis for transition and release issues or enquiries.Develop and provide reporting as required by management and/or business partners/customers.Develop strong working relationships with stakeholders to build positive engagement in the transition and release management processAssist the Transition, Release and Change Manager to develop identify and create continuous process improvement opportunities

Brisbane, Queensland, Australia

Monitor system security events and determine whether security incidents have occurred and ensure a timely responseProvide high level support to the resolution of network incidents, analyse change requests, determine problem trendsEnsure agreed services are consistently met and contribute to the improvement of network and security capabilityWork collaboratively with vendors and staffdevelop and maintain the relationship between external providers and Councilensure elected officials IT requirements are satisfied and supported

Plan releases including drafting and Quality assurance of runsheets.release management and change mangaement

release management and change mangaement

microsoft server administration

Plan releases including drafting and Quality assurance of runsheets.