Michael Leung Email & Phone Number

Sydney, New South Wales, Australia

• In this role I managed a team of five BI developers, translating business requirements into innovative analytics solutions, as well as performing hands-on support and development myself. In doing so, I facilitated the.
• Delivered a pricing insights dashboard for the executive team, which included the use of advanced analytical techniques such as anomaly detection, which identified an excess of 1000 customers who had incorrect prices.
• Delivered a bulk demand forecasting solution used to determine gas production levels for the following week, removing 1 day’s work a week for the demand planning team
• Designed and built an intelligent solution which automated analytics tasks in Qlikview, removing 1 week’s work a month for 1 FTE
• Upgraded Qlikview servers and software, from business case, to vendor engagement and implementation, reducing system crashes to zero in spite of supporting 700 users regionally
• Oversaw of the solution design, development and testing of a new regional budgeting solution in TM1

• In this role, I was responsible for managing three BI developers and growing our Qlikview implementation in addition to developing a number of solutions myself. As a team, we implemented new solutions in the.
• Implemented a Qlikview/R solution that used exponential smoothing and linear regression to automatically reconcile and sense-check daily sales figures in reports, eliminating manual sense checks and providing assurance.
• Designed a KPI that measured customer wins/losses/growth/reductions for sales and customer service
• Led the transformation existing dashboards to support a new sales structure
• Designed, prototyped and oversaw development of a Key Customers risk analysis dashboard, which led to a nomination for a Linde Leading Lights award from business stakeholders

• I was first hired in BOC as part of the new Business Metrics Support team and tasked with bringing together and standardising reporting from multiple disparate data sources. This culminated in the implementation of.
• Designed a customer churn measure which was adopted as the regional standard for measurement of customer retention
• Designed a cylinder tracking solution in Qlikview that allowed sales and asset management teams to track the movement of cylinders between customers and plants
• Transformation of sales data from a legacy system to make it relevant for a new reporting environment
• Automated manual report refreshes and extraction from SAP BW using python, enabling on-time delivery of Finance reporting, saving 20 hours a week for one FTE

• In this role I played a large role in transforming and renewing Coca-Cola’s data infrastructure as they moved from a legacy mainframe system to SAP.Selected Highlights
• Implementation of a supply chain solution in Business Objects and SAP BW
• Remediation of an Oracle data warehouse to accept SAP data sources during a SAP transformation
• Migration of a DIFOT (Delivered In-Full, On Time) solution from Oracle to SAP BW
• Implementation of unsettled sales reporting in Australia and New Zealand, resulting in the recognition and collection of 3 million dollars in revenue

• In this role, I managed and developed our BusinessObjects infrastructure and performed a major upgrade of the software from 5.1.6 to XI3.1.
• Enterprise-wide migration implementation of Business Objects XI 3.1
• Implementation of Equipment Service and Supply Chain BI solutions on Business Objects and SAP BW

Supported solutions in BusinessObjects 6.5.1 and the Oracle data warehouse, troubleshooting/resolving technical problems and training users in relevant tools.

First level IT phone and desktop support

Masters Of Applied Statistics, Statistics

Executive Mba, Management

Bachelor Of Science; Bachelor Of Arts (Hons), Computing Science; International Studies