A driven and bubbly individual, Michael is one who possess 8 years’ experience in the call sectors, a profession where his ability in excelling his call technique skills to help resolve every customers issues and expectations. With the main task is to handle inbound calls, outbound calls or both types of calls plus verification and escalations.Life-long learning is a concept he holds close to heart, and believes that no matter the circumstance, one is the result of their own decisions. With that, he strives to utilize his call etiquette skills and communication ability for the profit of the organization