Freelance Web Designer and Developer - web page design and development including back-end web server administration and e-commerce; focus on all aspects of development from marketing layout and presentation to search engine optimization; HTML, CSS, Javascript, PHP, CGI/Perl and Coldfusion.

Provides system development, analysis and technical support for the practice management and billing modules of the myAvatar electronic health record and practice management software suite. Duties cover a range of responsibilities including analytical skills, technical knowledge, and experience relating to billing processes, data structures, data reporting and system configuration for this behavioral health organization encompassing multiple facilities nationwide. Currently providing 100% of development, analysis and support roles as senior EHR analyst for the entire billing suite within Netsmart My Avatar for over a dozen behavioral health clinics across the USA. Everything from ANSI x12 837/835 analysis, CPT coding, and EHR billing configuration to SQL coding for SSRS and Crystal reporting.

Conducting various day-to-day operations with a strong customer service focus, covering healthcare EDI analysis, insurance carrier and healthcare provider point of contact, design/development of company web site, documentation, technical writing, instruction manuals, software installation/training and computer hardware/software deployment and maintenance for a dental and medical claims clearinghouse.Main company focus is administration of healthcare insurance claim data to insurance carriers on behalf of healthcare providers, billing centers and trading partners; client support relating to insurance claim EDI analysis and investigation; insurance carrier liaison for clientele with focus on delivering claims, returning payment and reporting, website Designer/Developer, technical writing (resource documentation and instruction manuals), Designer/Developer of online insurance claim creation tool (Dental Direct and Medical Direct), MIS (deployment and maintenance) and wearer of many hats covering every area of operation for this small family owned medical and dental insurance clearinghouse business.

Consultant to Simple Technology (now STEC Inc.) for database development and data analysis for an online product catalog and system configurator; extensive work with the Filemaker Pro software suite, integrating to a Unix based product/inventory database; developed and applied a unique knowledge of the SimpleTech product lineup and part numbering schemes (drawing from previously held positions in the company including technical support II and inventory control) and ability to integrate/translate this knowledge into a marketing department environment; conducted extensive online product research for SimpleTech's online computer memory configurator.

Level 2 Technical Support Specialist for the SimpleTech (now STEC Inc.) product line of computer memory (standard and proprietary modules), hardware and peripherals - including PCMCIA (flash, scsi, network, SRAM, modem), HDD and more; tech support serving end users, retail, distribution, internal sales support and more via email or call center with attention to CRM solution logging/documention; product testing/troubleshooting; ISO9000 technical documentation/writing.