Michael Lisowski Email & Phone Number

Brookfield, WI

Greater Milwaukee Area

Oak Creek, WI

Established and maintained high-level relationships with business decision-makers. Developed, prioritized, and implemented strategies to address customer needs and ensured dealer servicing and support practices are aligned with each customer account strategies. Direct North American Division CAT activities to assure product functionality, equipment.

Oak Creek, WI

Managed Surface and Underground Service and Operations for North America including profit and loss (P&L) and customer satisfaction in a long-term strategic operation. Led and directed a management team of direct and indirect reports, with responsibility for budget oversight, safety performance, employee engagement, quality, on-time delivery, and.

Developed and executed Global Service Strategies and Plans. Responsible for development, execution, and profitability of global projects. Led a team in creating processes, tooling, and information needed to execute superior repair, maintenance and Bucyrus equipment services.Implemented project management processes and procedures in the organization..

Managed global products including product strategy, execution and full P/L responsibility and accountability.Increased aftermarket bookings by 60%, the aftermarket margin by 50%, and the market share by 60%, all over 3 years.