Michael Lloyd Email & Phone Number

St George, Utah, United States

St George, Utah, United States

Products worked with:Vmware (completed VCP training and acquired the certification.)VeeamZertoSAN:● Helped configure and maintain SAN system and related applications.● Configured, prep, and program all SAN applications in compliance and accordance to the CTO.Virtual Servers:● Performed technical planning, system integration, verification and validation, cost and risk, andsupportability and effectiveness analyses for total systems.● Determined system specifications, input/output processes and working parameters for hardware/softwarecompatibility.● Identified, analyzed and resolved program support deficiencies.● Ensure the logical and systematic conversion of customer or product requirements into total systemssolutions that acknowledge technical, schedule, and cost constraints.● Performed functional analysis, timeline analysis, requirements allocation and interface definition studies totranslate customer requirements into hardware and software specifications.● Helped maintain high availability, scalability and disaster recovery to meet customer SLAs.● Was part of a team that would provide 24/7 monitoring and operation of all server systems including allapplication integration points and optimal system performance.● Worked with vendor level engineering support to troubleshoot complex problems our network for ourcustomers.Systems:● Provided support, training, and expertise on data center systems including but not limited to Morpheus,PRTG, Site Scan, Paxton, Cameras, and Ubersmith● Work with Facilities Manager to support and enhance facilities and NOC systems.Network:● Provided basic support, maintenance, and installation of all data center networking including Routers,Switches, Firewalls, Load Balancers, access points.

St George, Utah, United States

I was a part of the NOC team completing remote hands assistance for customers and providing information and tools for those who where their physically,

United States