Michael Long Email & Phone Number

Philadelphia, PA, US

Sellersville, Pennsylvania, United States

• Supervise a team of 30 employees, maintaining annual operational budget, meeting targeted demands and set goals, and optimizing overall operations to ensure success. Guarantee compliance to all market standards.
• Achieved more than $1 million in revenues annually through innovative business strategies, successful mentoring and training, and effective performance assessments on a consistent basis
• Directed and led four department managers, while controlling hiring process, and ensuring quality service through strategies such as the implementation of an employees’ reward system
• Coordinated and delivered $30, 000 of groceries on a daily basis, while maintaining solid customer relationships through effective communication and facilitating a positive, team-based atmosphere
• Elevated Associates Engagement score from 44% (the lowest in the company) to 87% in the span of 18 months by employing successful methods to attain fruitful outcomes

• Controlled day-to-day processes involving budgetary targets, expense control, and resource utilization to minimize waste and consolidate revenue streams. Maximized customer satisfaction by providing optimal service.
• Finalized and executed all company insurance renewals including workers’ compensation, property, general liability, aviation, cargo, and K&R documents
• Spearheaded the process of installing, testing, and maintaining serviced alarm systems to ensure safety

Education record

Advanced Classes .Art Major, Cabinetry