• Freelance marketing and communications work have led to the development of many publications, brochures, flyers, graphs, web pages, patient care booklets, and presentations throughout my career.• Experienced in directing print, electronic media, and promotions. Have assisted in planning, organizing, promoting, and executing publicity and logistics for local meetings and events.• Experience also includes designing and developing PowerPoint presentations such as: http://desktop-resumes-jobinfo.squarespace.com/hospital-computer-presentation/, YouTube videos like the one found at http://desktop-resumes-jobinfo.squarespace.com/marketing-communications-mana/, • Have designed and managed websites - one of which is a resume website: http://desktop-resumes-jobinfo.squarespace.com.Marketing and communications experience also includes working at a leading local advertising agency and developing local marketing strategies, and publicity proposals for clients such as Paramount Pictures, Tri-Star Pictures, Twentieth Century Fox, and Walt Disney Pictures. (See below).

• Partnered with the branch management team to implement membership policies (SOP’s) and all systems that supported branch membership, program, and marketing objectives.• Suggested procedures or standards improving efficiency and productivity at the Welcome Center.• Responded to member and guest inquiries and problem solve via phone or in-person using Listen First skills. • Effectively handled conflict and member complaints, with the support of the center Membership Director.

• Maintained performance standards that ensured the department was operating at peak proficiency and that established goals were consistently met.• Distributed mail through sorting of letters and prescriptions into non-control, control, supervisor, and clinical review batches for pharmacy review and processing.• Responded and fulfilled mailing requests from patients and doctors, including sending customer applications, forms, and informational packets.• Processed daily batch discrepancies into Phone Pharmacy database and shredded pre-identified documents as required.

Ensured effective communication throughout the parish, including preparation of bulletins and other publications as needed, management of My Parish App and maintenance of parish website and bulletin boards. Essential duties include: • Timely preparation of the parish bulletin • Parish-wide communications, including My Parish App, Flocknotes, etc. • Work with School Advancement Director to communicate, news, events, fundraisers in a timely fashion • Maintain parish website, keeping the home page updated and assisting other ministries as needed in updating their sections • Preparation of a weekly newsletter of upcoming events • Mailing bulletins to the homebound • Preparation of posters, brochures, invitations, advertisements, and other items needed to help promote events and opportunities for prayer and community • Prepare organization section for parish directory with input from the individual organizations • Maintain parish calendar of events. • Prepare ministry schedules; e-mail to those involved and make hard copies available to those who need them. • Maintain parish bulletin boards • Maintain messages for parish marquee • Assist with children’s program, Let the Children Come Unto Me, by preparation and distribution of packaged materials for facilitators • Tracking of non-offertory donations and acknowledgments of same. • Other duties as assigned

Worked at Slumberland Furniture in St. Louis, Missouri, as an Administrative Assistant. Responsible for assisting customers over the phone and in the store. Answered phones, took messages, transferred calls, updated tagging and price changes, scheduled customer pick-ups and deliveries, checked account balances, took payments, balanced the cash drawer, performed credit card transactions, completed cash buy requests, and printed daily cash deposit reports.

• Managed service lines of over 800 contracts, including all consulting services, financial services, grants, staffing and recruitment, and supply purchase agreements for the SSM Health system.• Responsible for coordinating contract requests, drafting legal documents, and managing fully signed contracts to meet all external legal and regulatory requirements and internal policies and procedures.

• Responsibilities included developing, modifying and negotiating contracts, and identifying and solving contract problems under the leadership of the legal department. • Worked with Hospital executives to complete a multi-million capital purchase of the CyberKnife – the world's only robotic radiosurgery system designed to treat tumors anywhere in the body non-invasively. The CyberKnife offers treatment for cancers that previously were diagnosed as inoperable.• Worked with the Chief Strategy Officer to finalize a contract for the purchase of the da Vinci Surgical System.• Founded Contract Administrators listserv designed to allow for sharing of best business practices and tools, contract discussion, and assistance in determining fair market value for purchases and services. The listserv included 49 Tenet corporate hospitals.• Assisted in acquiring office lease for Hospital’s first satellite office, which was part of a $9 million, 52,000 square-foot medical facility in Lake Saint Louis.• Member of the Hospital's Research Review committee which reviewed, approved and monitored all clinical research at the Hospital.• Improved Hospital's internal Microsoft Access database so that it significantly reduced expired contracts by focusing on deadlines, and allowing for direct emails to contract owners. The contract database was updated so it was fully integrated with Microsoft Outlook and Microsoft Excel programs.• Submitted all Hospital contracts through a corporate-wide electronic contract submission and review system, and trained hospital administrators in uploading required documentation and files to submission program. • Evaluated the contract process, establishing new contract policies and procedures, and developing systems to improve contract administration. • A key member of Compliance Committee, which ensured that Hospital employees, directors, and operations complied with all applicable laws and regulationsrelated to government programs.

• Directed Saint Louis University’s Health Science Center research administration grant and contract services, which included review, approval and final signature authority for all grant applications and industry contracts totaling $280 million annually. • Managed pre-award grant administration of $72 million in government awards and industry research contracts. Prepared, analyzed, and administered department budgets for the Office of Technology and Innovative Research, the Office of Research Services Administration, and the Institutional Review Board totaling $3.5 million annually. • Provided oversight and day-to-day management of research management activities. Directed,hired, trained, assigned work, evaluated performances, and conducted professional developmentplans for a team of two full-time and two part-time employees.• Led the office’s technology and information systems enhancements, and provided administrative reports to the Vice President for Research to assist in determining the overall effectiveness of research initiatives. • Partnered with University Counsel to reduce the average time spent in negotiating clinical trial contracts by 30%, as a result of establishing the University’s first model clinical trial contract template. The template also helped increase private industry revenues from $8.6 million to $13 million annually.• Key member of Electronic Research Services (ERS) Committee, which was responsible for the development of a new electronic research grant and contract database and the University's first federal grant proposal submission module. • Increased the Institutional Review Board’s accounts receivables from $120,000 to $180,000 after conducting research, and incorporating the best business practices of other leading academic Institutional Review Boards across the country.

• As Director HSC Grants & Contracts and Grants Administrator for the Saint Louis UniversityHealth Sciences Center assisted researchers in increasing overall awarded dollars from$24 million to $72 million over a fourteen year period by marketing Saint Louis University HealthSciences Center, providing researchers with targeted funding leads and securing awards from NIH, NSF and various foundations, which helped result in the construction of the University’s first state of the art $82 million research building – the largest building project in SLU’s history.• Mentored spinal cord researcher, and assisted him in increasing his awarded dollars from $10,000 to $1 million over a two-year period.• Developed Personal Marketing Funding Licenses for School of Public Health researchers, which helped increase funding for the School by 25%.• Directed the re-development of the office’s grants administration database allowing for more detailed reports and important tracking of regulatory activities. Designed, developed and programmed database allowing for a 25% increase in productivity and a significant decrease in data entry errors.• Attended National Council of University Research Administrators (NCURA) meetings regularly, and reported back to researchers, business managers, and Sponsored Program personnel about any government, foundation or private agency policy changes, current Research Administration trends, and new funding programs.

• Prepared and edited all of the division’s research manuscripts, abstracts and grant applications. Created marketing brochures and materials relating to patient care, and designed slides for national research presentations.• Assisted nationally recognized Pediatric Surgery researcher (Thomas Tracy, Jr., M.D.) in obtaining $1 million dollar research grant from the National Institutes of Health.• Designed, developed and programmed 4th Dimension database to help surgeons in managing tracheostomy patients, which improved patient care by securing clinical data previously unreported.• Developed the division’s first marketing brochure targeted to area pediatricians. The brochure increased referrals by 20%.• Authored and produced activity and coloring book for pediatric surgery patients, and secured $3,000 grant from Caremark.

Developed position to include servicing over 100 hospital administrators nationwide. Previously the position serviced 60 hospitals. Wrote and edited copy for brochures and direct mail materials.• Duties included planning and scheduling movie programs viewed by over 10,000 patients daily.• Coordinated all video and publicity shipments, and reduced division’s shipping costs by 15%.

• Developed and managed communications, activities, and services for the Division with an emphasis on project management, event planning, and traditional media promotions. Worked collaboratively with Division staff, with media partners, and with the Graphic Art and Advertising Departments. • Created local marketing and advertising strategies and publicity proposals for clients such as Paramount Pictures, Tri-Star Pictures, Twentieth Century Fox, and Walt Disney Pictures and expanded the position to include the planning and coordinating of retail promotions, publicity tours, advance screenings, radio promotions, and representing the agency at national client marketing and publicity conferences• Duties included writing and implementing promotion and publicity proposals to clients. Responsible for developing and maintaining project deliverables, including budgets, timelines and change requests to ensure that projects were completed according to set schedule and within budget.• Developed and directed the St. Louis publicity tour for movie star Jean-Claude Van Damme to promote the theatrical release of "Bloodsport."• Coordinated retail promotions with Wehmueller Jewelers, Inc. and Coleco, Inc. to tie-in with movie releases.• Managed media placement of publicity releases and feature articles, including identifying key print and broadcast outlets for varying projects.

University of Missouri-St. Louis Current (1984 – 1987)Advertising Sales Director/Business Manager (1986 – 1987)Assistant Advertising Sales Director (1985 – 1986), Features Arts Editor (1984 – 1985)• Attended publicity events including covering major press junkets, and interviewed stars such as Molly Ringwald, Jon Cryer, Andrew McCarthy, James Spader, Annie Potts, and such Movie Directors as John Hughes, Ron Howard, and Emilio Estevez.• Enhanced newspaper operations by acquiring portable computers for reporters, and a computer and accounting software for the business department. Acquisition doubled overall productivity.• Developed proposal leading to the purchase of a $7,000 Graphic Arts Camera, which reduced darkroom costs by 20%.• As Features Arts Editor for the Current, recruited, supervised, scheduled and trained 16 writers, production assistants, and layout personnel.