Supervise front office operations. Handle guests disputes and any issues they may have. Make appropriate and timely decisions while organizing all incoming reservations and group arrivals. Operate incoming and outgoing phone calls. Create and edit current and future reservations.

Manages all aspects of front office operations while providing exceptional customer service to guests and support to other departments using strong interpersonal and team building skills. Performs reservations, oversees bell and shuttle services and handles multi-line phone systems.

Utilized organizational skills and strong attention to detail to provide support to the Escrow Department. Processed Escrow orders according to very specific transaction requirements, prepared legal documents and communicated requirements for the closing transactions.

Assisted with all aspects of production for the NFL on Fox Pregame Show. Performed Time-Code editing, cut film, and adhered to strict timelines and deadlines. Communicated with key contacts within the NFL and other organizations to facilitate production.