Michael Lund Email & Phone Number

Jacksonville, Florida, United States

Valencia, California

Mooresville, Nc

Brought my previous industry knowledge, work experience and product background to promote sales growth, improve customer/vendor relations, and increase sales through customer satisfaction and fast turn-around on projects. Handle customer support with both established and prospect accounts. Answer/address incoming sales calls, faxes, and emails. Work in direct communication with inside sales team and outside sales representatives, purchasing agents, maintenance managers, etc. to take projects… Show more Brought my previous industry knowledge, work experience and product background to promote sales growth, improve customer/vendor relations, and increase sales through customer satisfaction and fast turn-around on projects. Handle customer support with both established and prospect accounts. Answer/address incoming sales calls, faxes, and emails. Work in direct communication with inside sales team and outside sales representatives, purchasing agents, maintenance managers, etc. to take projects from inception to final resolution and coordinate the installation process with special emphasis on material requirements and preferences of customers. Produced sufficient increase in overall customer-satisfaction, pursued and converted multiple new accounts. Responsibilities also include: special quotations, shipment documentation and scheduling of package pickup, inventory adjustment monitoring and conducting product-training classes, quality control verification/inspection, will-call counter sales. Show less

Tampa/St. Petersburg, Florida Area

Responsibilities included, but not limited to, generating and processing sales orders and RFQ’S via phone, internet, fax. Maintained accurate and detailed records of customer information, quotes, appointments, follow-up calls, and sample products. Sustained all levels of compliance with OEM customers, manufacturers, B2B relationships. Provided technical support, post-sale support, and troubleshooting. Worked daily with team members to collaborate on projects, propose viable solutions, generate… Show more Responsibilities included, but not limited to, generating and processing sales orders and RFQ’S via phone, internet, fax. Maintained accurate and detailed records of customer information, quotes, appointments, follow-up calls, and sample products. Sustained all levels of compliance with OEM customers, manufacturers, B2B relationships. Provided technical support, post-sale support, and troubleshooting. Worked daily with team members to collaborate on projects, propose viable solutions, generate new ideas and find viable solutions. Experienced with purchasing, procurement, shipping requirements, international business, expediting orders and PO’s, quality control, maintaining customer inventory. Independently expanded personal knowledge of the most current product Show less

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area

Tampa/St. Petersburg, Florida Area