Michael Lynch Email and Phone Number

Michael Lynch is a Lead Ps Engineer - Platform Services at Genesys. He possess expertise in genesys, cti, solution architecture, ivr, voip and 10 more skills. Colleagues describe him as "Michael has an excellent in depth knowledge of all aspects of the Genesys framework. Also he is a very pleasant person to work with." and "Mike worked for a number of years at T-Mobile as Technical Consultant, 9 months of which we worked together in the CTI Development Team. In this role he demonstrated a methodical and analytical approach to problem solving, displaying a keen knowledge of where to source his facts and data. Mike developed excellent relationships with the business, always focusing on customer experience and balancing them against the needs and priorities of the business. As the key Genesys Design Authority, he held multiple deliveries together under demanding circumstances, as well as consistently identifying ways to improve working practices and reducing costs. He is, in my opinion, a top-rate Senior Technical Consultant with great depth and breadth of knowledge combined with mature business skills: were I still managing a CTI Development team I would have no hesitation in recruiting Mike."