Michael M. Email & Phone Number

Reno, Nevada, United States

• Manages IC operations between West and East coast DCs to ensure practices are consistent. • Leads team and sets priorities to ensure all Picking, Packing, and Shipping operations function efficiently.• Responsible for capture of highly accurate dimensions of all inventoried items.• Well versed in WMS, ERP, OEX, MS Office, RF device management and various reporting systems.• Knowledgeable in national as well as international multi-modal shipping.• Accustomed to global supply chain insecurity. Ready to adapt best practices in response to unpredictable needs. • Maintains continual contact with Inbound, Outbound, Buying, Marketing, and Customer Service teams to provide rock solid service for our customers.• Certified in all common warehouse machinery.• Amicable and approachable to anyone who comes in contact with our company.

Reno, Nevada, United States

• Manages high volume Shipping Department.• Leads team to meet daily shipping expectations.•Trains new hires and leads weekly meetings to reinforce best practice and safety expectations.• Routes orders using web portals for Amazon, Walmart, Dollar General, Zulily...etc.• Schedules multi-modal carriers for domestic and international shipping.• Produces customs documents, IMO declarations, and APO forms.• Authors various SOPs and training references.• Collaborates with Customer Service and WMS teams to adapt to growing customer needs.• Operates forklifts, scissor lifts, stock chasers and other warehouse machinery.• Continually communicates with Picking and Inventory Control teams to address QC issues.• Works with temp agencies to ensure adequate staffing.

Reno, Nevada, United States

Managed high volume Shipping and Receiving department.Scheduled daily delivery services to over 1,400 employees across five off-site locations.Created and balanced monthly and yearly fiscal reports.Created databases and directories for all employee office locations.Assisted the Inventory Control Manager with a variety of inventory management needs.Authored detailed procedures manual and several quick reference guides.Adapted policies and procedures in response to challenges presented by Covid-19.

Reno, Nevada, United States

Upon returning to college, I took this job at an award winning coffee shop. The flexible scheduling and vibrant social environment allowed me to focus and succeed in furthering my education.

Seattle, Washington, United States

Inside Trustee:Attended board meetings for a cooperatively managed community owned organic grocery store.Elected to represent non-administrative worker’s interests and concerns.Effectively negotiated agreeable outcomes with customer, management, worker, and union representatives.Customer Service Lead:Educated customer base on the store's core values and practices.Routinely led team in monthly membership sales.Deescalated complex customer concerns that could not be immediately resolved at the register.

Reno, Nevada, United States

Organized community outreach and awareness campaigns.Programmed arts and entertainment scheduling for a multifaceted all-ages venue.Organized and participated in highly-visible fund-raising events.Met with community leaders and politicians as an advocate for organization.Participated in on-camera interviews.Administered and created content for various social media platforms

Reno, Nevada, United States

Preformed all General Manager duties when GM was awayResolved complex customer concernsResponsible for accurate transactions between bank and storeOrdered time-sensitive new release media and weekly sale itemsMaintained close working relationships with Sales RepresentativesPreformed Shipping and Receiving dutiesScheduled daily tasks for employeesTrained new employees on policies and procedures