Michael M. Email & Phone Number

Askøy, Norway

Cape Town Area, South Africa

In this role I am responsible for providing timely and accurate operational support to partners selling on the business platform. I address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements.Responsibilities:* Provides prompt and efficient service to the business selling partners including the appropriate escalation of partner related issues.* Builds Platform… Show more In this role I am responsible for providing timely and accurate operational support to partners selling on the business platform. I address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements.Responsibilities:* Provides prompt and efficient service to the business selling partners including the appropriate escalation of partner related issues.* Builds Platform and business knowledge to better serve partners.* Actively seek solutions through logical reasoning and data interpretation skills and identify trends to appropriately drive improvements.* Liaise with other departments such as Customer Service, Account Management, or Payments teams as required to resolve partner related issues. Show less

Cape Town Area, South Africa

My responsibilities in this role included but were not limited to:* Maintain a positive and professional demeanor always portraying the company in a positive light and effectively managing sensitive issues.* Demonstrate excellent time-management skills and the ability to work independently while using departmental resources, policies and procedures.

Cape Town Area, South Africa