Tactical Emergency Medical Support Service

Instructor of Tactical Emergency Casualty Care, Pre-Hospital Trauma Life Support, and Tactical Emergency Medical support

Coordinated the development, maintenance, and implementation of formal medical policies, procedures, and protocols, ensuring all staff's compliance with current professional standards. Partnered with City staff to ensure smooth operation of programs, patient care, scheduling, and purchase & repair of equipment. Engaged in operating budget, collaborated with financial officers to ensure compliance with budgets, and prepared project budgets required to achieve set goals. Monitored and evaluated project resource needs, ensuring project continuity and timely communication to stakeholders. Tracked actual performance against planned project performance, analyzed all variances, and maintained project control.Defined and ensured the attainment of project deliverables, created and executed project plans, and facilitated communication between project resources and participants.Career Benchmarks* Fueled business development opportunities by training and evaluating professional staff to ensure that excellent performance goals related to production, clinical quality, and regulatory compliance are met.* Played an instrumental role in developing and implementing local agency guidelines, training curriculum, forms, operations manual, and operational guidelines.

Implemented logistical and project management in support of Global Medical Response to hurricane Dorian and wildfires of Northern California.

Tactical Medic adviser for West Sacramento and Davis SWAT and Special Operations.

Tactical Medicine Instructor

Conducted operational reviews of responses to evaluate effectiveness, compliance standards, and interoperability for professional patient care and contract compliance. Promoted morale by effectively communicating the Local EMS Agencies goals, standards, desired patient outcomes to the team. Initiated internal and allied agencies communications to resulting in fewer customer service issues. Initiated peer review and feedback of operations, set up front line supervisor training, and coordinated between labor union and management to produce effective communication to 450+ employees.Career Benchmarks• Executed strategies for more efficient practices through workflow improvements, detail-oriented process changes, and increased focus on interagency operability.• Achieved higher staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices, and facilitating a proactive work environment.• Initiated and implemented multi-jurisdictional TEMS Unit supporting SWAT teams like Alameda County SO, Oakland PD, DHS SI, FBI, and USS.

Implemented and evaluated health projects and monitored their progress to identify and rectify problems. Maintained, stored, and retrieved records in accordance with federal, state, and accrediting agencies' requirements. Directed and monitored Alameda County's Ambulance Ordinance including training, development, performance assessment, recognition, and disciplinary action recommendations.

Demonstrate that internal customers are as valuable as external customers; project appreciation and respect for all team members.Analyze markets and develop plans which match the supply of out-of-hospital healthcare services appropriately to meet customer demandsEnsure optimal service levels to agencies, hospitals, and the medical community. Analyze information regarding customer satisfaction, modify processes, and counsel employees to ensure high levels of customer service.Participate in the resolution of issues with members of community and political groups and other agencies.Keep current on industry trends that have potential impact on the division.Plan, control and monitor operating budgets for assigned areas of responsibilities.Participate in marketing activities and business development to increase revenues and decrease costs.Prepare and analyze financial and other data reports. Make modifications to operations to contain costs.Direct and integrate clinical management.Design, implement and maintain processes to maximize quality of operations.Ensure compliance with AMR policies and procedures.Ensure continuous quality improvement through clinical management, communications center, and protocol interaction.Establish a program for disaster planning and take control of situations as needed during times of disaster.Interact with other emergency relief providers: public and private.Establish goals and objectives for field operations based upon communicated goals and strategies for the region, and clearly communicate these goals and objectives to the appropriate employees.Manage the recruitment, retention, development, and formal recognition of employees.Provide direction, clarity of expectations and coaching to supervision.Manage employee performance by setting and communicating standards, measuring results and providing feedback.Act as a resource to employees in resolving problems and increasing

Perform all duties of an EMT-Paramedic with high level of proficiency.Cover open shifts with appropriate employee assignments or by filling in as needed.Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other problems.Assess daily staffing and equipment needs; assign replacements, and schedule service as necessary. Participate in interviewing and selection process as needed.Adhere to all company policies and procedures.Investigate incidents involving assigned units and communicate with the Manager of Operations on status of assigned units and other needs or problems.Facilitate unit development and staffing in emergency situations and respond to the scene of mass casualty or unusual medical incidents as needed.Assure that all necessary payroll reports are properly completed and submitted in a timely manner.Submit reports on all incidents, accidents, work related injuries and exposures.Inspect all assigned stations, vehicles and equipment for cleanliness and general maintenance.Attend external and internal meetings as may be necessary/required.Remain accessible by pager or phone during off duty time.Effective information systems security is a team effort involving the participation and support of every AMR employee who deals with information and/or information systems. It is the responsibility of every computer user to:Know and follow Information Systems security policies and proceduresAttend Information Systems security training, when offeredReport information systems security problemsEvaluate, discipline and recommend BLS and ALS field personnel for promotions.Ensure that all field personnel maintain all county or local agency required certifications and/or accreditation.Become a coach, teacher or evaluator on multi-casualty incidents with the goal of reviewing each call for continuous improvement and compliance with existing policies.