Michael M.
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Michael M. Email & Phone Number

Loyalty and Customer Care at Marriott International
Location: Omaha, Nebraska, United States 14 work roles 1 school
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Role
Loyalty and Customer Care
Location
Omaha, Nebraska, United States
Company size

Who is Michael M.? Overview

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Michael M. is listed as Loyalty and Customer Care at Marriott International, a with 206259 employees, based in Omaha, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Michael M..

Michael M. previously worked as Inbound Customer Service Representative at Marriott International and Project Manager at Emerald Roofing. Michael M. holds General Studies from Minnesota State University Moorhead.

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Marriott International

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Profile bio

About Michael M.

Concerning any relationship: Communication = where it starts. Compassion = how it grows. Commitment = how it flourishes.ME: I'm a greatly passionate and equally compassionate person. My greatest passion is being of service to those I meet, as well as a positive influence. Inspiring success along my path and in those I encounter are the most rewarding, and ultimately, the most important drive in my professional life. Therefore, I pursue employment opportunities that allow me to accomplish that end, most often, by providing products or services that will improve people's lives.My experience and expertise are mainly in the call center arena. I've succeeded in everything from sales to fundraising, market research to business development, and customer service to customer satisfaction. I love the fast-paced environment, the variety of people it leads me to encounter and connect with, plus the unique relationships it allows me to build.Having served various roles in the "People as a Service" industry has earned me a surprisingly broad skill-set. Everything from B2B through B2C, CRM's to Social Media, Microsoft Office to Google Suite, patience to persistence, Inside to Outside, and connecting to closing. I've found that the skills I've learned throughout my work experiences often prove valuable in other areas of my life. As such, I carry the tools necessary to adapt, innovate, and excel, so that I might impact, influence, and inspire all those I encounter.My active listening, confidence, assertiveness, and direct, yet soft-spoken communication style have proven a powerful combination in sales negotiations and persuasion of potential clients. Additionally, my intellect, critical thinking, problem-solving skills, and genuine desire to help others have granted me considerable success finding solutions and building worthy relationships, both personally and professionally. In every position I've held, I've not only excelled in but exceeded expectations. The tests and challenges I encounter are opportunities to broaden my mind and sharpen my abilities, and I do my best to seize upon every opportunity that presents itself. Competitive by nature, I'm forever striving to be better than I was yesterday, through the continuous building and honing of my abilities and forever seeking to learn but most importantly, to understand.

Current workplace

Michael M.'s current company

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Marriott International
Marriott International
Loyalty and Customer Care
Omaha, NE, US
Website
Employees
206259
AeroLeads page
14 roles

Michael M. work experience

A career timeline built from the work history available for this profile.

Project Manager

Current

Omaha, Nebraska, United States

Mar 2023 - Present

Customer Service Sales Representative

Current

Omaha, Nebraska, United States

Feb 2023 - Present

Roofing Consultant

Quick Roofing Llc

Omaha Metropolitan Area

* Knock doors and offer free roofing inspections and estimates* Inspect roofs, take photos, and document damages* Meet with insurance adjusters and ensure the claim process proceeds smoothly* Utilize various applications such as Sales Rabbit, Microsoft Office, Google Docs, Sheets, and others* Network and look for opportunities through various channels. i.e. Real Estate Agents, Insurance Agents, and Property Managers, as well as participate in company-led events to generate sales* In a short time, I had helped more than 25 homeowners file a successful insurance claim, securing 3 sales and working to secure the rest until I was suddenly let go and not paid my commissions

Jul 2022 - Sep 2022

Account Executive/Data Miner

Databaseusa Llc/Researchusa

Omaha, Nebraska, United States

* Call and email business owners and decision-makers to provide them with lists of potential leads* Use of a variety of applications, such as Salesforce, Office, Excel/Google Sheets, Word/Docs, Outlook, List Express, and various others* Keep track of all appointments, callbacks, and follow-ups, making sure always to maintain professionalism and persistence* Be a team player, participate in team meetings; continuously seek to improve productivity, workflow, and the sales process* I made some suggestions about acquiring new customers in a particular industry, and the ideas were successfully put into action /* Utilize business applications such as Slack, Microsoft Office (Excel, Outlook, etc.), and the company database* Quickly locate accurate, up-to-date information for businesses and enter it into the company database* Link related businesses into family groups as parents, subsidiaries, or branches* Effectively communicate with teammates remotely and face-to-face to troubleshoot any issues* I found some additional resources we could use to gather data, and they were approved

Nov 2021 - May 2022

Telephone Interviewer

Greater Omaha Area

* Conduct customer satisfaction surveys for various banks, utility companies, and other select businesses in order to identify areas of improvement* Adhere to quality guidelines, which include, but are not limited to: proper pronunciation, tone, volume, speed, and professionalism* I was consistently one of the top producers while maintaining top-quality scores

Dec 2018 - Mar 2022

Sales Development Representative

Omaha Metropolitan Area

* Make outbound calls to prospective customers* Identify sales opportunities and act on leads* Set up sales appointments with Managers, Directors, and Executives* Participate in brainstorming sessions, to provide insight into scripting, sales process strategies, and email templates, and give and receive feedback* Accurately and efficiently use CRM as well as a variety of business and office applications* I was always above quota for all campaigns/clients I called for

Feb 2021 - Sep 2021

Business Development Specialist

Flatwater Exchange

Millard, Ne

* Utilize Phone Burner, Vonage, Salesforce, Outlook/Exchange, Gmail, Google Suite, Microsoft Office, Microsoft Dynamics, Chase Data, and other apps/software, to efficiently make calls, and effectively manage results* Improved my prospecting skills by learning to use various resources to create call lists targeting particular industries using specified demographics* After Flatwater closed its doors, one of the clients I had procured contacted me to work on a project for them independently. I ended up working the project to completion, which ended up being about 6 months

Nov 2019 - Feb 2021

Route Sales Representative

Omaha, Nebraska, United States

* Maintained and grew my delivery route by Knocking in new neighborhoods along the route, building trust with current customers, and getting their referrals* Learned to use company CRM and various mobile apps to maintain regular contact with customers, address any complaints, manage any and all requests, keep track of their items and maximize efficiency* I offered suggestions to improve workflow and communication* I was always offering ideas in the weekly meetings to address challenges, troubleshoot problems, and develop strategies to continue growing routes

May 2019 - Nov 2019

Telephone Interviewer

North American Research Group

Fargo, North Dakota, United States

* Contact people to conduct political polls, product surveys, and opinion questionnaires on various topics. Also, put together focus groups.* I was consistently one of the top producers by keeping dials per hour and conversion rates high* I had some of the highest quality scores throughout my tenure* Provided assistance in recruiting and training new employees. Also coached and gave guidance to help ensure quality, efficient production, and a lower turnover ratio.

Apr 2013 - Sep 2018

Product Demonstrator

The Kirby Company

Greater Omaha Area

Knockin' doors, and sweepin' floors. Demonstrate the superior quality of the Kirby Machine, negotiate the sale price with the customer.• Door to door Kirby Demonstrator. The position was commission only.• Learn how to operate, clean, and how to perform minor repairs on the Kirby.• Create a Demo, Do the Demo, Close the Sale.• Requires extensive product knowledge, friendly personality, negotiation skills, as well as active listening skills to be successful.• 6 days a week, sometimes 7 days a week on road tripsAs much as I enjoyed this position, I left to move back to Fargo, so that I could spend time with a dying friend.

Sep 2012 - Apr 2013

Professional Fundraiser

Fargo, North Dakota Area

Raise money for the Republican party, specific political candidates, PACS, committees and other political organizations; as well as select non-profit groups. Also made calls to recruit and renew National Rifle Association members.• Outbound calls on an automated dialer, made for a fast-paced and competitive workplace.• Required skills of communication, persuasion, active listening, and problem solving, as well as a quick wit in order to overcome objections• Must have thick skin; and an unyielding, uncompromising persistence to succeed (required to complete 3 asks with virtually everyone, regardless of their objection)• I received a Certificate of Achievement for raising over $1,000,000 in political contributions. In addition, I raised over $200,000 for non-profit groups, and either recruited or renewed over 7,000 NRA members during my tenure.Sadly, the company went out of business because of upper management embezzling from the clients.

Jan 2007 - Jul 2011
Team & coworkers

Colleagues at Marriott International

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1 education record

Michael M. education

FAQ

Frequently asked questions about Michael M.

Quick answers generated from the profile data available on this page.

What company does Michael M. work for?

Michael M. works for Marriott International.

What is Michael M.'s role at Marriott International?

Michael M. is listed as Loyalty and Customer Care at Marriott International.

Where is Michael M. based?

Michael M. is based in Omaha, Nebraska, United States while working with Marriott International.

What companies has Michael M. worked for?

Michael M. has worked for Marriott International, Emerald Roofing, Marriott Hotels®, Quick Roofing Llc, and Databaseusa Llc/Researchusa.

Who are Michael M.'s colleagues at Marriott International?

Michael M.'s colleagues at Marriott International include Melanie Corbin, Javier Cox, Laurie Mangiaracina, Nijan Marak, and Cyril Onyeachonam.

How can I contact Michael M.?

You can use AeroLeads to view verified contact signals for Michael M. at Marriott International, including work email, phone, and LinkedIn data when available.

What schools did Michael M. attend?

Michael M. holds General Studies from Minnesota State University Moorhead.

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