I build relationships that are sincere, authentic, and built on trust. The are the kind of connections that I make help move business forward. I enjoy being the person who helps bring these relationships to life. Cox is a leading provider of technology solutions with great teams across the US. I help provide business owners the tools and technology to connect with their customers, helping them grow their business.

I provide business owners the tools and technology to connect with their customers, helping them manage and grow their business.From digital video and internet to cloud solutions and managed services.

• In this capacity, with the leadership, coaching, and organization of a team of over 20 officers, I ensure seamless operational delivery. I am pivotal in directing and streamlining fleet activities for six sites, from asset management, dispatch, and routing as well as vehicle acquisition and disposal. I play an integral part in conducting various hiring events to provide top-talent with the opportunity of potential job vacancies. • Managed the most complex, multisite, largest security portfolio in company by building and sustaining strong relationships.• I sold products and services to customers, including both businesses and individuals that boosted outside and inside sales.• Exhibited exceptional performance as Recruiter, interviewing, recruiting, and on boarding officers and top-talent to meet overall job protocols and ensure continuous working operations.

In this role, I trained and mentored new managers to grow community banking, workplace banking, and business development. Through the development of strong community relationships, I realized the financial stability and success of clients. I guided and enabled the team in uncovering and surpassing customers’ financial requirements by deliveirng leadership, training, and motivation. I grew and retained deposits and loan customers with the execution of a proactive approach to sales. I was renowned for meeting established relationship building goals for products and services promotion. Besides these, I conducted rotating audits for the efficient management of day-to-day branch operations. Through the interacting with internal and external clients in a positive, courteous, and professional manner, I ensured the delivery of top-notch client service and support.• Enhanced the capability to successfully deliver leadership roles by completing leadership development program.• Secured promotion to Branch Manager for exhibiting exceptional performance. Taught financial literacy courses to promote community outreach.• Renowned as a business banking expert by nurturing and fortifying relationships with other businesses and companies.• Determined and met customers’ financial needs by conducting thorough analysis and recommending on most appropriate products and services.

As a Branch Officer, I continued all the duties previously mentioned with the addition of developing business relationships outside of the office. With the added benefit of working within the communities we serve to make a real positive, meaningful, change in their lives. Every office I managed (4 in total) I was able to improve the service culture, create a better team environment, and achieve or exceed goals.

As a Branch Manager II, I can now actively coach, lead and continue to motivate employees, directing them to effectively identify the financial needs of our customers.

As Branch Manager, I was responsible for relationship building, employee hiring/training/development, quality performance and growth.

I was able to directly impact the growth and retention of deposits and loan customers in this new role. By demonstrating proactive sales approach and building relationships through engagement. I was able to promote products, services and surpassed the established relationship building goals set forth. Also manages all aspects of branch budget to insure profitability.

In addition to previously mentioned duties, my focus was maintaining the day to day branch operations. Through coaching, mentoring my team and performing branch rotating audits I was able to perform well within this position.

I was taught how to provide quality customer service in a positive, courteous, and enthusiastic manner to internal and external customers the Dollar Bank way. I was responsible for identifying customers’ financial needs by providing a thorough analysis and recommending the most appropriate products and services to fulfill those needs.

•Coordinated multiple grand openings•Designed promotional material•Developed marketing materials and •Assisted in development of company website •Managed three stores with a total of sixteen employees•Hired staff, budgeted opening costs, and ordered supplies. •Organized the setup of new locations •Developed the company’s Loan Analysis Program •Networked multiple satellite locations with corporate office. •Trained staff, balanced teller drawers, maintained cash records and banking transactions. •Developed procedures to help prevent loss and inform customers of additional services offered•Began a program to encourage the team to cross sell products.•Processed cash advance applications, cashed checks, issued money orders, money transfers, and utility payments