Michael Macrae Email & Phone Number

- Manage CT7/T700 Account responsible for serving our Commercial & International Military aftermarket customers. - Facilitate customer order management – generate proposals, process order intake, input into internal systems for 500+ unique parts. Connect to customer portals and systems.- Collaborate cross-functionally with internal Forecasting, Fulfillment, Sourcing, and Manufacturing functional support teams to leverage best practices and execute on program requirements.- Integrate with Supply Chain fulfillment leaders to clearly communicate customer requirements leading to timely material releases within supply chain and gather inputs to report material commitments to the customer. Use of strong understanding of supply chain management and business acumen to achieve desired outcomes- Key contact for customer inquiries, complaints and resolution processes.

Lynn, Massachusetts, United States

- Supported US Military Spares Operations for T700 Blackhawk/Apache Spares program servicing DLA, from a direct partnership agreement to a Captains of Industry (COI) contract.- Collaborated cross-functionally with internal Forecasting, Fulfillment, Sourcing, and Manufacturing functional support teams to leverage best practices and execute on program requirements.- Analyze extensive volumes of weekly Customer data, interpreting recent consumption trends, and remaining on-hand stock to ensure timely material releases within Supply Chain, resulting in a month-over-month >91% material availability.- Use of ERP systems to facilitate order management for Engine Spare Parts resulting in >$44M in yearly business sales on 600+ Spare Parts.- Use of Information Systems and leveraging organizational resources to help establish best practices for STO (Stock Transfer Order) reconciliation with DLA resulting in 100% agreement match for >2700 STO’s in FY22.

Bachelor Of Business Administration - Bsba, Information And Data Science (Formerly Known As Management Information Systems), Alumni

Activities and Societies: - National Society of Leadership and Success.

Associate'S Degree, Business Administration And Management, General

Education record