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Michael Maffucci Email & Phone Number

Operations Manager at BenefitMall
Location: United States 4 work roles 1 school
1 work email found @benefitmall.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email m****@benefitmall.com
LinkedIn Profile matched
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Current company
BenefitMall
Role
Operations Manager
Location
United States
Company size
1 employees

Who is Michael Maffucci? Overview

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Quick answer

Michael Maffucci is listed as Operations Manager at BenefitMall, a with 1 employees, based in United States. AeroLeads shows a work email signal at benefitmall.com and a matched LinkedIn profile for Michael Maffucci.

Michael Maffucci previously worked as Director Account Services at Emblemhealth and Account Service Director at Emblemhealth. Michael Maffucci holds Bachelor Of Science Degree, Business Administration, Management And Operations from Kean University.

Company email context

Email format at BenefitMall

This section adds company-level context without repeating Michael Maffucci's masked contact details.

{first}.{last}@benefitmall.com
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AeroLeads found 1 current-domain work email signal for Michael Maffucci. Compare company email patterns before reaching out.

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Profile bio

About Michael Maffucci

Building a successful company and providing service excellence is a team effort that requires someone with a record of proven leadership skills. Investing in training, continual coaching and monitoring quality performance will set the foundation for being successful. I have the leadership skills needed to build an empowered, challenged and motivated team to deliver the highest level of customer satisfaction. My experience in call center management, claim processing and account management covered all aspects of the customer experience. The combination of my process improvement skills, analytical ability, proven track record of success and the leadership qualities allow me to achieve the highest level of customer satisfaction.

Listed skills include Leadership, Management, Microsoft Word, Powerpoint, and 14 others.

Current workplace

Michael Maffucci's current company

Company context helps verify the profile and gives searchers a useful next step.

BenefitMall
Benefitmall
Operations Manager
12404 Park Central Dr., Dallas, TX 75251, us
Website
benefitmall.com
Employees
1
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Company profile
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4 roles

Michael Maffucci work experience

A career timeline built from the work history available for this profile.

Operations Manager

Current
Benefitmall

Dallas, Tx, Us

Dec 2018 - Present

Director Account Services

Emblemhealth

New York, Ny, Us

Responsible for all service activity for our small group, large group and NYC accounts. • Successfully implemented production and quality standards that resulted in 15% improvement in productivity with a quality rating that consistently exceeded corporate standards. • Responsible for leading a team to deliver service excellence to our customers. • Improved each measurable category of telephone performance including average speed of answer by 20%, percent of calls answered by 7% and calls resolved on contact by 14%. • Collaborated with the various support area leads as well as out IT team to identify opportunities for improvement. • Implemented service level agreements and workflow changes that resulted in a reduction of customer abrasion. • Lead the development and implementation of our Broker Portal system to allow on line submission of small group proposals, roster management and related activity for our selling agents.

Apr 2000 - May 2018

Account Service Director

Emblemhealth

New York, Ny, Us

Apr 2000 - May 2018

Director

Emblemhealth

New York, Ny, Us

Apr 2000 - May 2018
Team & coworkers

Colleagues at BenefitMall

Other employees you can reach at benefitmall.com. View company contacts for 1 employees →

SB Susan Brenner Susan Brenner Colleague at BenefitmallFrisco, Texas, United States View → LM Laura Milliorn Laura Milliorn Colleague at BenefitmallPasadena, Texas, United States View → MB Michael Begley Michael Begley Colleague at BenefitmallNew Smyrna Beach, Florida, United States View → SS Shelley Stepp Shelley Stepp Colleague at BenefitmallLouisville, Kentucky, United States View → DH Donna Hoskins Donna Hoskins Colleague at BenefitmallAberdeen, Maryland, United States View → SC Samuel Crenshaw Samuel Crenshaw Colleague at BenefitmallCollege Station, Texas, United States View → SM Sadashiva Musukula Sadashiva Musukula Colleague at BenefitmallIrving, Texas, United States View → JC Jessica Casano Jessica Casano Colleague at BenefitmallUnited States View → DT David Taaffe David Taaffe Colleague at BenefitmallSan Juan Capistrano, California, United States View → MC Max Chen Max Chen Colleague at BenefitmallRichardson, Texas, United States View →
1 education record

Michael Maffucci education

  • Kean University
    Kean University
    Management And Operations
FAQ

Frequently asked questions about Michael Maffucci

Quick answers generated from the profile data available on this page.

What company does Michael Maffucci work for?

Michael Maffucci works for BenefitMall.

What is Michael Maffucci's role at BenefitMall?

Michael Maffucci is listed as Operations Manager at BenefitMall.

What is Michael Maffucci's email address?

AeroLeads has found 1 work email signal at @benefitmall.com for Michael Maffucci at BenefitMall.

Where is Michael Maffucci based?

Michael Maffucci is based in United States while working with BenefitMall.

What companies has Michael Maffucci worked for?

Michael Maffucci has worked for Benefitmall and Emblemhealth.

Who are Michael Maffucci's colleagues at BenefitMall?

Michael Maffucci's colleagues at BenefitMall include Susan Brenner, Laura Milliorn, Michael Begley, Shelley Stepp, and Donna Hoskins.

How can I contact Michael Maffucci?

You can use AeroLeads to view verified contact signals for Michael Maffucci at BenefitMall, including work email, phone, and LinkedIn data when available.

What schools did Michael Maffucci attend?

Michael Maffucci holds Bachelor Of Science Degree, Business Administration, Management And Operations from Kean University.

What skills is Michael Maffucci known for?

Michael Maffucci is listed with skills including Leadership, Management, Microsoft Word, Powerpoint, Microsoft Excel, Health Insurance, Healthcare, and Leadership Development.

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