Michael Maher Email & Phone Number

Egypt

Egypt

Taba Heights Hotels

Starwood Hotels & resorts Sales Executive at Regional Office (Responsibility for all Sheraton & Le Meridien Egypt) Responsibility: For 11 Hotels in Egypt• Communicated accurately to operations, the details needed to satisfy contracts.• Contacted representatives from respective market segments to solicit business for the hotel. • Visit potential customers for new business• Demonstrated positive leadership characteristics, which inspired employees. • Finalized contracts for group bookings. • Relayed accurate forecasting information for rolling forecast. • Conversed with guests and hotel department heads to plan function details, such as space requirements, publicity, time schedule, food service and decorations. • Consulted newspapers, trade journals, etc., to learn of contemplative conventions and social functions and to learn about the market and trends. • Entertained potential clients/guest.• Anticipate guests’ needs and respond promptly to guests’ requests.. • Executed cut-off dates on group bookings. • Planned and conducted pre-cons and post-cons. • Prepared and mailed brochures, menus to prospective clients. • Analyzed requirement of function outlined available hotel facilities and service offered and quoted pricing. • Arranged for VIP amenities to be delivered. • Assisted in planning and participating in sales blitz. • Checking customer satisfaction and resolving any issues to ensure repeat business• Contributes to team effort by accomplishing related results as needed.Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements

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