Michael Malec Email & Phone Number

Pittsburgh, Pa, Us

Pittsburgh, Pennsylvania, United States

As an Outside Sales Representative for one of the top 5 integrators in Pennsylvania, Ohio, and West Virginia, I specialize in delivering diverse, state-of-the-art product lines and comprehensive end-to-end solutions. I work closely with clients to ensure a seamless experience from initial consultation to system implementation, leveraging the expertise of our highly skilled team. My goal is to provide innovative solutions that meet unique client needs while building strong, lasting relationships across industries.

North Charleston, South Carolina, United States

Built a book of business resulting in the store grossing $1.6 million and making net profit of $370,000 for the company Managed a CRM with inbound leads resulting in 20% of the appointments set coming in Gathered data and presented it at annual SWOT meetings Assembled and led a dynamic sales team, overseeing daily, weekly, and monthly performance metrics Orchestrated impactful morning sales meetings, introducing innovative techniques and enhancing customer service Created and delivered comprehensive sales, revenue, and expense reports to the management team and ownership Exceeded sales goals through strategic individualized strategies for each representative, fostering continued growth Personally engaged with customers, providing guidance on financing options, extended warranties, and aftermarket products Nurtured strong relations with bank representatives to secure competitive interest rates Ensured strict compliance with local and national regulations and conducted thorough training for the sales team on customer finance and interest rates

Charleston, South Carolina Metropolitan Area

Engaged with sales teams and team leaders, fostering communication on targets, revenue enhancement, and improved promotional strategies resulting in $7.6 million in annual revenue per year Forged strategic B2B partnerships across internal teams, collaborating with sales, finance, and operations departments to optimize processes Assumed responsibility for team productivity, meticulously managing workflows to consistently meet or surpass quality service goals Demonstrated leadership by surpassing team objectives and working collaboratively with staff to implement innovative customer service initiatives Provided effective supervision, conducting performance assessments to identify training needs and formulate precise plans for reducing process lags Addressed recurring operational and business management challenges, implementing solutions to enhance company outcomes Developed and published metrics to gauge the organization's success in delivering world-class customer service

Charleston, South Carolina Area

B2B Sales position for a startup, took the role to build a company from the ground up Organized and networked at different conferences to showcase new products Helped build a CRM and Dashboard to help capture client information and monitor the sales process Formulated strategic sales initiatives at the executive level, aligning forward planning with key objectives Fostered collaboration between sales and marketing departments to bolster business objectives and optimize client acquisition Delivered powerpoint presentations to outline products and benefits of working with ICorconnects Orchestrated impactful campaigns to secure new client opportunities and drive business growth Proactively identified and pursued lucrative business opportunities, contributing to increased company revenue and improved bottom-line profit

Pittsburgh, Pennsylvania, United States

Analyzed sales team performance resulting in $10.7 million in net profit across 11 retail stores Comprehensive 4-year tenure encompassing roles as Assistant Manager, Sales Manager, and Area Sales Manager Effectively managed the daily operations of eleven retail stores, ensuring compliance, cleanliness, and operational efficiency Proactively engaged customers to enhance shopping experiences and drive revenue growth Led a robust quality assurance program, conducting on-site evaluations, internal audits, and customer surveys The culmination of these efforts resulted in achieving Manager of the Year, reflecting dedication, leadership, and outstanding performance Achieved Manager of the year 2009