Michael Mann Email & Phone Number

Springfield, Missouri Area

• Recruit physicians and Advanced Practitioners in a variety of medical specialties for 6 hospitals and 80 clinics at CoxHealth
• Source, contact and communicate with qualified physicians
• Attend career fairs, national conferences and meetings to visit with potential candidates about the many opportunities at CoxHealth
• Coordinate multiple day site visits, interviews and meetings with current CoxHealth physicians, administrators and staff
• Work with leaders across CoxHealth systems in determining recruitment needs and timelines

Springfield, Missouri

• Strategized best recruitment practices
• Increased Adult and Graduate Enrollment 20% year over year
• Created marketing plans to remain effective and efficient in recruitment
• Built partnerships with local businesses and community colleges
• Assisted in launching and training directors for extension campuses

Springfield, Missouri Area

Supervise 10 Guest Service AssociatesReceives departmental related guest complaints and ensure corrective action is takenSchedules staff according to labor standards and forecasted occupancy.Maintains standards of guest service qualityMake business decisions based on production reports and similar facts.Make business decisions based on experience and.

Point Lookout, MO

• Conduct interviews for prospective students
• Recruit students for admission
• Visit high schools and attend college fairs
• Plan and execute Senior Day and Honor Banquet for incoming freshman,

Point Lookout, MO

• Compile resumes for students
• Prepare and administer job opportunities
• Coordinate Career Day
• Create promotional posters

Branson, MO

• Deliver quality guest service
• Negotiate nightly rate with guests
• Enroll guests in Choice Privileges
• Build guest relationships

Hilton Head Island, SC

• Run and checked daily reports
• Handled payments, vouchers, and charges
• Verified and adjusted billing for guests
• Answer, record, and processed all guest calls

Estes Park, Colorado

• Posted charges to guest accounts
• Efficiently used OpenTable
• Used effective social media marketing
• Handled guests complaints professionally

Branson, MO

• Processed incoming reservations
• Resolved guest complaints professionally
• Handled problematic situations
• Reconciled cash drawer at closing

Point Lookout, MO

• Answered and directed all incoming calls
• Retrieved reservations upon guest arrival
• Performed daily tasks efficiently
• Settled guest accounts upon departure

Master Of Business Administration (M.B.A.), Emphasis In Leadership And Ethics

Bachelor'S Degree, Business Administration

Activities and Societies: Sigma Beta Delta, Phi Beta Lambda, Baptist Student Union, Hotel Restaurant Management Club Worked 15 hours a.