Michael Marcus Email & Phone Number

North Myrtle Beach, Sc, Us

Greensboro, North Carolina, United States

Ashboro North Carolina

Part time Instructor,Leadership and Supervisory Development. Develop and lead various courses for RCC’s Continuing Education programs.

Burlington North Carolina

Part time Instructor,Leadership and Supervisory Development. Develop and lead various courses for ACC's Continuing Education programs.

* Led project to select and implement the organization’s first Learning Management System. This has increased the ability to validate regulatory compliance and simplify the process of assigning learning by job role.* Coached and assisted in the development of leaders at all levels of the organization.* Drove cultural shift in the organization moving toward culture of learning. Positive business results supported adoption, engagement and increased willingness to invest in learning and development.* Supported team that launched customized online leadership portal. Launched monthly assigned learning for all levels of leadership to support knowledge and development on key leadership competencies.* Launched strategy to ensure targeted, relevant, evolving and consistent multilevel high potential development programs for all levels of leadership. Participants of these programs have improved in both functional and leadership competencies. Locations led by program participants are trending ahead of chain average on key profitability metrics.* Implemented an organization wide talent assessment and succession planning process was implemented. Success profiles by level based on key leadership competencies. Succession planning and career path processes have been initiated.*Participates of development program have higher performance and 42 were promoted as high potential employees resulting in eight receiving chain wide awards this year alone.* Awarded Retail Program of the Year by Skillsoft 2017- Awarded for innovation for improvement in adoption and engagement of E-learning products.

*Led and developed a team of 68 managers to ensure leadership development while creating a culture of operational excellence resulting in numerous promotions.* Selected, trained and developed a team that ensured solid growth resulting in 28% sales growth and 18% increase in profitability.*Increased employee retention by 14% by ensuring effective training, communication, feedback, rewards and recognition .* Awarded BJ's Honorary Merchant of the Year award 2014- Selected for innovative and creative strategies that resulted in driving sales and profitability improvement surpassing chain wide goals and plans in my market.

* Fostered a culture of creativity, development, innovation and trust to ensure business results which exceeded plans and budgets.* Closely managed all aspects of P&L to effectively maximize sales, increase margins, reduce shrink and salvage expenses, control payroll and monitor expenses to maximize profits.* Ensured that club policies and procedures were executed flawlessly with consistent follow up and immediate recognition. * Developed talent throughout the region by mentoring new managers in training in addition to working with existing talent with growth opportunities.

Orlando, Florida

Facilitated various courses within the Business Department including: Introduction to Business, International Marketing, Business and Society, Sales Management and Contemporary Business Strategy