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Michael Maczynski is listed as Educator and Client Support Specialist based in Waterloo, Ontario, Canada. AeroLeads shows a matched LinkedIn profile for Michael Maczynski.
Michael Maczynski previously worked as Senior Technical Support Engineer (Post-Acquisition Title) at Powerschool and Head of Support at Chalk. Michael Maczynski holds Bachelor Of Education (B.Ed.), Intermediate/Senior from The University Of Western Ontario.
I am a versatile, tech-savvy support specialist with strong communication skills and extensive experience in education and EdTech industries, with success in managing and overseeing remote department collaboration. I've developed meaningful relationships with clients, ensured smooth implementation of processes and addressed complex problems with creative solutions.I am passionate about impacting product design and user experience through analytical customer advocacy, and improving team member efficiency and tenacity.
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Waterloo, Ontario, Canada
Coordinated Support as product expert for Curriculum and Instruction following the PowerSchool acquisition of Chalk in 2022, providing training and internal resources for cross-departmental collaboration, and ensuring quality of customer experience across multiple departments and product-to-product integrations.
Waterloo, Ontario, Canada
Directed support for teachers and administrators of independent schools and large national school networks, managed customer-facing and internal support resources, and collaborated with the Customer Success and Product teams by representing the voice of the user.
Waterloo, Ontario, Canada
Created and delivered engaging material for high school English and Music classrooms utilizing a variety of assessments to support strategic educational goals, communicating complex information in a calm and effective manner to varying groups of learners and collaborating with multiple departments to ensure student success through identifying and anticipating needs.
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Michael Maczynski is listed as Educator and Client Support Specialist.
Michael Maczynski is based in Waterloo, Ontario, Canada.
Michael Maczynski has worked for Powerschool, Chalk, and Waterloo Region District School Board.
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Michael Maczynski holds Bachelor Of Education (B.Ed.), Intermediate/Senior from The University Of Western Ontario.
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