Played an integral role in meeting sales quota targets; positioned products, pricing, promotions, and merchandising placements in assigned National Retailer stores. Performed strategic key account management while continuously pursuing new business opportunities. Partnered with NR staff to facilitate and improve financial results, store operations, hiring, staffing, marketing, and share best practices. Go-to-person for resolving issues requiring prompt resolution.♦ Ranked #1 National Account Executive in the nation for Sprint sales with account for 6 straight months.♦ Contributed significantly as part of the top team in the nation for 15 consecutive months.♦ Selected for the West Leadership team; ran nationwide content designed for training both peer employees and sales reps across the nation.♦ Recognized as an account SME for the region over the past 12 months.♦ Vivant HQ Door to Door Sprint Support; partnered with Project lead and team to provide comprehensive training and support to Vivant sales and tech agents across the nation.♦ Served as Sprint Account Lead for Best Buy; acted as the point of contact for Southern California NRAE's, performed sales reporting and updates, and facilitated all Sprint training for Best Buy Districts and markets.♦ Facilitated open communication between Sprint and national retailers (NRs) as the primary contact; coached and motivated the team to unlock individual potential and effectively sell products and services.♦ Trusted to deliver regular training, education, merchandising, and side-by-side coaching of Sprint's portfolio.

Effectively sourced, hired, trained, and developed employees on customer service protocols and Best Buy products and services. Educated the team on all mobile wireless plans, promotions, and changes. Monitored and analyzed store performance indicators and created plans to address objectives and accomplish superb business results. Coordinated, scheduled, and planned team meetings and Training/Development Workshops. Executed weekly one-on-one consultations with employees.♦ Championed management and oversite of more than 20 employees.♦ Improved revenues and customer retention by reducing churn through effective training of 50 employees.♦ Functioned as the Employee Experience Team Captain; led a team of 6 employees to improve store diversity, culture, and experience.♦ Maximized sales by maintaining high visual standards throughout the store.

Delivered a world-class customer experience while playing a vital role in implementing sales strategies while analyzing business results. Collaborated as part of the management team with total store responsibility; trained and mentored associates, cultivated an effective sales culture, and drove positive outcomes for Best Buy.♦ Optimized the customer experience by successfully integrating partnerships and 3rd party programs specific to sales, training, and customer-facing initiatives.♦ Coached and mentored employees to address opportunities through teaching to improve (selling skills, customer interactions, coaching the coach, and merchandising readiness and display functionality).