Michael Mather Email & Phone Number

Hartford, Connecticut Area

• Manage the operational plan for assigned business systems projects.• Oversee the development of business user specifications into cost-effective applications systems specifications. • Responsible for resource and staffing plans, work priorities and project management within established budget objectives.• Provides the division, department and senior management with timely and accurate information regarding the performance of the assigned project(s) Builds and leverages effective alliances across the technical and business community to ensure the best utilization of resources.

Chester, Ct

• Manage fifteen Direct Care Staff; prepare and conduct all staff reviews, oversee hiring, firing, and training of staff. Mentor staff and establish an environment for knowledge sharing.• Manage support for twelve developmentally challenged Individuals living in six locations. Manage all Individual finances through QuickBooks including utilities and rent as well as securing additional sources of revenue such as Cash Assistance, SNAP (food stamps), and Rent Subsidy. Secured additional Social Security benefit of $799 per month for a Client.• Shaped departmental culture, continuously improve programs with focus on life enrichment of the Clients.• Create new supervisory model focusing on individual needs of the Clients rather than structure. Craft new Routines of the Residents that demonstrate relationship between support provided and available funding. Adopted as the model template Agency wide.• Negotiate support agreements between the Clients, families, the Agency, and the Department of Developmental Services.

Chester, Ct

• Manage relationships with vendors resulting in improved service at a reduced cost.• Stabilize infrastructure by upgrading existing hardware, introducing viable internet service, and implementing virus protection and data backup protocols resulting in reduced system down time and improved disaster recovery. • Introduce phone system that includes latest technologies.• Develop new financial reporting system utilizing QuickBooks software resulting in dramatic time savings, report generation capability, and 100% accuracy.

Hartford, Connecticut Area

• Responsible for all development, testing, documenting and production support of changes for the Rating, Coding, and Policy Writing portions of General Liability, Umbrella, and BOP Lines of Business.• Formed strong working relationship with Analysts and Account Managers resulting in enhanced communication of issues and priorities.• Well organized, able to shift focus quickly, and handle multiple tasks concurrently.

Hartford, Connecticut Area

• Managed team of five people in a client-site project to build a company-specific coding interface through all phases of the product life cycle: requirements, specifications, design, development, testing, implementation, and maintenance. • Concurrently managed three large accounts by planning and organizing issues related to the customer. • Collaborated with the client to offer solutions and direction aligned with business goals and objectives.• Responsible for all enhancement planning, priority management, and problem tracking.