Michael Mather Email & Phone Number

Hartford, Connecticut Area

• Manage the operational plan for assigned business systems projects.
• Oversee the development of business user specifications into cost-effective applications systems specifications.
• Responsible for resource and staffing plans, work priorities and project management within established budget objectives.
• Provides the division, department and senior management with timely and accurate information regarding the performance of the assigned project(s) Builds and leverages effective alliances across the technical and.

Chester, CT

• Manage fifteen Direct Care Staff; prepare and conduct all staff reviews, oversee hiring, firing, and training of staff. Mentor staff and establish an environment for knowledge sharing.
• Manage support for twelve developmentally challenged Individuals living in six locations. Manage all Individual finances through QuickBooks including utilities and rent as well as securing additional sources of revenue.
• Shaped departmental culture, continuously improve programs with focus on life enrichment of the Clients.
• Create new supervisory model focusing on individual needs of the Clients rather than structure. Craft new Routines of the Residents that demonstrate relationship between support provided and available funding. Adopted.
• Negotiate support agreements between the Clients, families, the Agency, and the Department of Developmental Services.

Chester, CT

• Manage relationships with vendors resulting in improved service at a reduced cost.
• Stabilize infrastructure by upgrading existing hardware, introducing viable internet service, and implementing virus protection and data backup protocols resulting in reduced system down time and improved disaster.
• Introduce phone system that includes latest technologies.
• Develop new financial reporting system utilizing QuickBooks software resulting in dramatic time savings, report generation capability, and 100% accuracy.

Hartford, Connecticut Area

• Responsible for all development, testing, documenting and production support of changes for the Rating, Coding, and Policy Writing portions of General Liability, Umbrella, and BOP Lines of Business.
• Formed strong working relationship with Analysts and Account Managers resulting in enhanced communication of issues and priorities.
• Well organized, able to shift focus quickly, and handle multiple tasks concurrently.

Hartford, Connecticut Area

• Managed team of five people in a client-site project to build a company-specific coding interface through all phases of the product life cycle: requirements, specifications, design, development, testing.
• Concurrently managed three large accounts by planning and organizing issues related to the customer.
• Collaborated with the client to offer solutions and direction aligned with business goals and objectives.
• Responsible for all enhancement planning, priority management, and problem tracking.