Michael Mccabe Email & Phone Number

• 3rd Place, BC’s Best Managed Companies (National Post – 2009)• 2nd Place, BC’s Best Managed Companies (National Post - 2008)• Vancouver’s Golden Plate Awards gold medal “Best Casual Fine-Dining” (Georgia Straight – 2008)• Presented menu and procedure changes to both large and small groups (5 people - 50 people)• Analyzed financial statements to set aggressive, achievable targets• Successfully implemented several cost cutting systems with excel spreadsheets • Audited non-management, kitchen employees’ performance and set short, medium, and long term goals for their development • Led employees during service hours to ensure a high level of quality and consistency• Created a culture of cleanliness, raising the standards and quality of food in the process• Set daily areas of focus for employees, improving quality and consistency of service

Assisted in restaurant changing conceptsModified recipes for scalability during menu development phase of changeSupervised opening and closing to achieve labour targetsCo-ordinated staff during service hours as lead communicatorTrained new employees on cooking procedures and kitchen safetyInspected delivered product to control costs and quality

• Vancouver’s Golden Plate Awards silver medal “Best Casual Fine-Dining” (Georgia Straight – 2007)• Created new inventory and ordering tracking systems in excel to accurately track costs company wide• Communicated efficiently with front-of-house staff to ensure quick and consistent customer satisfaction.• Managed ordering and invoicing schedules to maintain and strengthen supplier relations• Educated all employees on basic food safety and workplace safety procedures and regulations• Calmly lead employees in fast-paced, high-stress situations• Developed relationships with regular customers to promote repeat business

Cash handling and deposits of up to $10,000Consolidated registers daily to provide enough change to customers throughout the dayEducated staff and customers on basic fish, bird and small animal care and nutritional needsRe-stocked all medium/large items in the store to be displayed attractively for customersDaily care of all animals in the store, including adoption and boarding animals