As Banquet Captain it was my responsibility to oversee each aspect of the catered event, from the initial planning, supervising all staff, to cleaning and resetting the banquet facilities. . I was responsible for the appearance of the catering hall before and during the event, while liaising with the host to ensure superior guest experience.

As catering manager I was responsible for the overall operations of the catering facility. This involved not only running the catering facility during an event, but also handling all the preparation before the event and after as well, working closely with clients to ensure their event is a success, and follow up with the client to get feedback after the event itself as well. As catering manager I not only managed client relations but also maintained employee and vendor relations to run a successful catering facility.Duties Included but not limited to:Daily cash balancing, staff retention and training, effective control of all profit to cost ratios, vendor negotiating, ensuring the guest experience is superior in nature from start to end product.

Responsible for accurately recording and accounting for 12 regional offices of a tax preparation company using the proprietary software developed by the company and liaising with office managers when a discrepancy occurred.As office manager I was responsible for effectively running the tax office ensuring proper staff training on the proprietary software provided by the company and ensuring the United States tax laws were reviewed and applied properly on all tax returns, superior client services, and daily cash balancing.