Responsible for the optimal operations of two bulk candy/novelty stores - including the most profitable store in the district, 2nd in company, with an increase of over 26% in yearly sales. Company record holder for most business ($70,000+) in a weekend for a two register store. Accountable for business results, training associates, processing payroll, controlling product inventory, and purchasing product. Compiled department reports for every store in the district every week. Coordinated the opening of six stores. Revamped three struggling stores – identified issues, set goals, retrained associates, set new visually stunning presentations used in corporate guidebooks. Top store in the district in acquiring over $10,000 in donations to Lollipop Theater. Lead a TV feature on “Deco Drive” to promote the brand and specifically holiday items for IT’SUGAR. Hosted an open in store event for Boca Magazine’s 10 year anniversary that benefited the Lupus Foundation. Trained numerous Supervisors including two Associate Managers who became Store Managers.

Ensuring the optimal operations of a multimillion dollar casual luxury brand. Development:Trained over 10 new managers to be successful assistant managers, including three that became store managers.Recruited, interviewed, and scheduled a staff of over 140 people, with more than 50 people recruited in one month alone.Reinforced a culture of inclusion.Exceeded company staffing goals each week.Business:Generated sales of over 117,000 a day, over 3.5 million a year, surpassing last years sales by over 30 percent.Increased unit and total sales the most within the district, in the top region for the company.Store Experience:Obtained top store experience and secret shop averages in the district, exceeding company goals.Coached a staff to be excellent in customer service.Operations:Completed numerous weekly visual merchandise updates, ensuring the best presentations on the sales floor.Responsible for periodic inventories of over 25,000 units.Improved the stores replenishment rate by game planning the process of receiving, processing, and replenishing merchandise on the sales floor.Budgeted a successful schedule that was necessary to adapt hourly to changing business trends.

Facilitated the acquisition of over $20,000 in donations

Processed online applications for Home Loans.Facilitated mail throughout the office.Responsible for mailing mortgage loan paperwork to acceptable clients.Verified employment for Loan Officers.