Michael Mcvicker Email & Phone Number

Virginia Beach, Va, Us

Maintain familiarity with applicable laws, rules and regulations and business processes.Review documentation, perform testing, and support remediation efforts Reviews regulations, requirements and standards for assigned areas to inform testing efforts.Research, gather an organize documentation for the purposes of developing testing approaches to various processes and regulatory requirementsSeek improvements and provide guidance regarding compliance issue identification, root cause analysis and action plan remediation.Support risk assessments and reviews of business processes, procedures and controls.Analyze standard reports and identify opportunities to correct non-compliance. Monitor and analyze routine transactions or compliance monitoring reports and escalates exceptions.

Richmond, Virginia, United States

Richmond, Virginia Area

For Consumer Lending.Ensures quality and productivity standards are met and improvements are made where necessary. Conducts productivity reviews, best practices analyses, process improvement studies, organizational analysis, metrics development and service partnership agreements. Focuses on workflow, client experience, reducing expense, and enhanced efficiency. At manager level, recommends and develops programs and metrics, partners with compliance and other internal areas to ensure all related requirements are integrated into processes as necessary, and oversees vendor relationships. Monitors, collects and analyzes data to identify opportunities for process and quality improvement. Documents issues and associated risk and compliance for management review. Conducts assessments and analyzes changes. Contributes to the development of performance indicators for both internal and external clients. Received ABA Certificate in Operational Risk Management

Richmond, Virginia Area

Service Management of third party suppliers.

Reconcile Monthly attorney account inventories for defaulted Consumer & Business Banking loan products. Conduct conference calls with 3rd party attorney for review and resolution of reconciliation discrepancies and to compile monthly recovery amounts and other statistical performance data.Review and analyze settlement offers from 3rd party attorneys and debtors. Daily review and offset of debtor DDA accounts. Responded to debtors regarding offsets made to DDA accounts. Evaluate multiple points of data to determine if accounts meet the requirements for attorney referral.Assemble contracts and legal documents electronically into single package for delivery to 3rd party attorneys via FTP server. Processed affidavit requests and prepared documents for review by the SunTrust’s Recovery’s Court Agents. Documented Procedures: wrote, reviewed, adjusted new and current policies and procedures to maintain proper recovery standards in line with the FDCPA and other federal, state and local regulations. Catalog statistical information of daily volume of assigned work and recovered dollars

Subject Matter Expert for team of 6 internal control associates whose responsibilities are auditing various operational processes and depository reconciliations including those which have been off shored to a third party vendor. Prepare daily, weekly and monthly management regulatory reports. Assist in conversions, mergers, and special projects as needed. Created new team for auditing automated client account service requests generated by Wachovia Securities and affiliated brokerage offices. The team was created by selecting associates from four different operational areas of the firm and integrated into one specialized full service team.Aid Analysts with Omnibus account reconciliation when converting new and existing broker dealer accounts on to First Clearing's books to maintain proper books and records in accordance to SEC rule 15c3-3; Customer Protection, Possession and Control.

Created and maintained written policies and procedures to ensure adequate and timely compliance with internal and external regulations.Trained and mentored new and existing associates within the department.Maintained control over assigned operational accounts through account reconciliation reviews and exposure monitoring. Compiled all department statistics for senior management scorecard.

Norfolk, Virginia, United States

Sorted and audited outgoing redemption checks along with preparing and sending outgoing wire redemptions.Created letters to firms and shareholders to reclaim monies sent in error.Trained new associates on mainframe printers, Bell and Howell high speed mail inserting machines, and Pitney Bowes postal machines. Controlled supply room, operated the print room. Internal and external mail runs.

Ba, History

Activities and Societies: Pep Band

Accounting

Education record