Desktop Support Technician
Current711th Wing, Wright-Patterson Air Force BaseI specialize in managing comprehensive audio and video (AV) operations and providing robust technical support. My role involves:AV Operations Management: Expertly planning, executing, and overseeing AV events, including the setup, operation, and maintenance of AV equipment to ensure seamless presentations and communications.Technical Support: Delivering first-level support for a wide range of software, hardware, and networking issues, ensuring swift resolution and minimal disruption to end-users.Equipment Maintenance: Managing and troubleshooting AV equipment, performing routine checks, and addressing any technical problems to maintain optimal performance.