Being a great leader requires trust, empathy, dedication and you really have to know how to listen. Really listen!! I get tremendous satisfaction from seeing my employees succeed, and that inspires me to provide them the support and encouragement they need in order to achieve success. I have been a remote senior leader for nearly a decade, managing multiple geographically matrixed teams based in the US and India, many of which are remote themselves. I place emphasis on goal and knowledge-based, metric-driven successes and know the importance of recognizing their achievements. It is important for my employees to feel confident in their abilities and to feel as though they have the tools and the support necessary to identify, mitigate, and ultimately eliminate costly trends for our clients. I thrive on encouraging my employees to provide a positive experience for our clients and also with every interaction they have internally; it is core to our success. Delighting clients and keeping focused on internal collaboration contributes to happy employees which in turn results in improved performance. I am excited to propel my career to the next level as your new Director and am eager for the opportunity to discuss how I can apply my experiences to help contribute to your team’s success.