Michael Melo Email & Phone Number

Canada

Main Accountabilities: Continued to build on skills developed during sales role at Dell. Understanding Enterprise technologies and how they work together in order to solve business related conflicts. Educating customers on industry trends in order to keep their technologies current and maximizing efficiency.Sales Activity:  Successfully growing account book from $3 million/quarter to $5 million +/per quarter Lead by example by proactively finding new ways to generate sales and executing them. Work with virtual team members to provide total enterprise solutions to clients. Achieving Representative of the Quarter twice, due to most total sales Only EPS to hit targets 4/4 quarters in FY14 Blended attainment 110% +

Main Accountabilities: On phone customer service and sales. Assisting new sales associates to scale quicker and hit their targets consistently. Building and maintaining relationships with customers in order to ensure return business. Provide solutions for customer concerns in an agreeable and conflict-free manner. Proactively contacting customers to learn about the Line of Businesses they deal with and position Dell as the viable option.Sales Activity:  Develop ideas to motivate sales associates and assist them to achieve their targets. Lead by example by proactively finding new ways to generate sales and executing them. Work with virtual team members to provide total solutions to clients.  Probing for up-selling opportunities on accounts in order to help grow business and promote client satisfaction. Selling services to customers as a value for their business. Blended attainment 165% +

Oakville, Ontario

Main Accountabilities: Assisted on managing sales team; one-on-ones to grow individual business and ran team meetings. Trained new employees on system use and customer relations. Assisted in hiring and dismissal of employeesSales Activity: Maintained relationship with end user customers

Toronto, Ontario

Main Accountabilities: Managed book of customers to ensure their relationship continued to be strong with the company Solving daily customer problems Creating new accounts by setting up new customers (Acquisition)  Regional U.S. customer baseSales Activity: $3 Million dollar PO in third month of employment (with a $600,000 quota)