Michael Miller Email & Phone Number

Richfield, OH

• 10/2004 – 12/2013 The Symphony Group (Richfield, OH)Independent contractor performing commercial real estate lease audits for national/regional retail and office tenants.
• Research, abstract and interpret lease provisions pertaining to critical dates, rent, common area operating expenses (CAM), real estate taxes and insurance
• Interface with landlord representatives to gather and confirm pertinent information relative to rent and operating expenses
• Review and analyze landlords’ annual CAM, tax and insurance expense reconciliations
• Confirm rent and operating charges are lease compliant and identify potential errors
• Draft claim letters and create spreadsheet schedules documenting errors for submission to landlord representatives

Cleveland, OH

10/2004 – 4/2013 Hennes Paynter Communications, LLC (Cleveland, OH)Part time position (3 hours/month) utilizing Quickbooks to perform checkbook management services for the company including monthly bank reconciliations. Entered all vendor payables and payroll information. Generated quarterly/annual P&L’s, G/L, and other reports as requested by partners and.

Beachwood, OH

• Responsible for overseeing the day-to-day management and operations of the company’s retail property portfolio (900,000+ square feet)
• Arranged for routine and long-term maintenance and security needs of the company’s ten retail properties
• Generated annual CAM budgets; tracked, reviewed, approved monthly expense invoices, cash flows and P&Ls
• Conducted routine inspections of the company’s properties and directed appropriate maintenance and repair efforts as needed; managed and directed maintenance staff personnel
• Negotiated for, engaged and supervised outside service providers for regularly scheduled and emergency maintenance services
• Reduced CAM expenses and dependence on outside contractors by adding a “floating” field maintenance technician to the staff

Beachwood, OH

• 9/1996 – 9/1998 Fenton Investment Company (Cleveland Heights, OH) Business/Property ManagerManaged the daily business operations of a property management trust with annual rentals exceeding $1.75 million dollars.
• Coordinated the leasing, maintenance, renovation and accounting functions for 100 apartment units and three commercial properties
• Structured and negotiated commercial leases
• Negotiated contracts with service providers and contractors
• Created and maintained computerized and physical file system for the portfolio
• Managed and directed maintenance and construction staff

Cleveland, OH

• 5/1994 – 9/1996 Hennes/Haslett & Associates (Cleveland Heights, OH) Project Coordinator/Office ManagerCoordinated project to create the second Special Improvement District (SID) in Ohio.
• Conducted research on SID development and legislation nationwide
• Developed, maintained and analyzed database on subject properties
• Prepared pro-forma budget, revenue and expense statements
• Prepared presentations and lobbied property owners
• Served as liaison between consulting firm and city planning department

Euclid, OH

• 1993 – 1994 Diamond Stampings, Inc. (Euclid, OH) Accounting/Office Manager Managed business office of small manufacturing plant:
• Performed computerized accounting functions through preparation of month-end financials
• Tracked and advised president of cash flow, budget and production concerns
• Administered group insurance and workers' compensation
• Expedited customer sales orders and vendor purchase orders