Michael Miller Email & Phone Number

Carmel, California, United States

Sales of luxury residential real estate on the Monterey Peninsula

Plymouth, Mn

Worked closely with the Americas Leadership and Business Unit Leaders to identify, design, assess, cultivate new partnerships and develop business opportunities to grow the company’s market penetration in the Region. Responsible for identifying and shaping strategic opportunities through internal improvements, external partnerships or through acquisition of new services.

Lead team of Strategic Business Advisors accross a 25 state region for Amplifon's Elite Hearing Network (EHN) division focusing on sales and consulting for practices in the hearing healthcare field. Customers include independent physicians, hospitals, universities and nonprofit organizations. Consulting services include financial management, marketing, sales, human resources, training, M&A and more. EHN's product portfolio includes hearing devices from all the top manufacturers, testing equipment and supplies. EHN was the fastest growing division of Amplifon USA in 2011 and 2012, and the Western Region was the Region of the Year for both years. Amplifon USA is a subsidiary of Italy-based Amplifon S.p.A, the worldwide leader in hearing aid distribution, Amplifon USA is parent company to four of North America's most prominent and respected providers of hearing instruments and services: Miracle-Ear, Sonus, HearPO and the Elite Hearing Network. (www.amplifonusa.com) Elite Hearing Network is a subsidiary of Amplifon USA providing hearing devices and business support services that promote the growth and success of thousand hearing care practices in the United States. (www.elitehearingnetwork.com)

Carmel, California, United States

Sales of luxury real estate on the Monterey Peninsula

Carmel, California, United States

Provide marketing and general business services for a variety of different for-profit and not-for-profit businesses and projects. Highlights • Strategy & Planning. Advised several companies in the development of integrated marketing and sales plans, leveraging a proven framework developed over 20 years marketing a wide range of products & services. • Web Marketing & Promotion. Designed and launched successful multi-channel promotional campaigns incorporating: websites, social media outlets (blogs, book clubs, facebook), SEM, press releases, TV coverage, magazine articles, speaking engagements, tradeshows, telemarketing and more. • Content Development. Authored and edited compelling content for several websites optimized for popular search engines (SEO.) Developed marketing content for numerous marketing tools including SEM, print ads, press releases, brochures, posters, flyers, etc. Authored non-fiction book published in Nov. ‘08 that is currently available at Amazon, Borders and from several other channels. • M&A Analysis. Conducted detailed assessment and analysis of acquisition opportunities for hearing practice looking to expand nationally. Primary point person with sellers/agents throughout negotiations and due diligence.

Led Zomax’ worldwide sales and business development efforts as a member of executive team and officer for the $200 million publicly held supply chain outsourcing services provider to the IT Hardware, Software and Consumer Electronics Industries. Promoted in 2004 to lead all customer facing operations including customer service, program management and customer contact centers. Reported to Chief Executive Officer. [Company was sold in November 2006 to ComVest Equity Partners & merged with another supply chain company]Highlights:• Established and maintained relationships with senior leadership for company’s key domestic and international accounts including Microsoft, Dell, Apple, Logitech, H&R Block and others. • Managed a multi-tiered organization of over 300 people across multiple disciplines and locations responsible for the day-to-day interaction with the company’s worldwide customers and thousands of their end-users. • Revitalized new business development strategy resulting in the addition of more than 40 new key accounts from 2004-2006 in eight different verticals, and significant growth of company's key accounts like Dell (+ 100%) and Apple (+ 50%).• Established and managed strategic partnerships to support key customers, reduce costs, secure new business & evolve business models. Examples: Co-located JIT Hubs & Game Bundles for Dell, Electronic Software Distribution for IBM. • Led the reengineering of the company’s entire go-to-market strategy, plan and execution from vision to tactics. Included creation of all new marketing & sales tools: web sites, collateral, proposals, ads, PR and shareholder communication.• Partnered closely with CEO on all M&A activities domestically and internationally. • Implemented new sales methodology, territory/customer planning model, CRM system (salesforce.com), proposal process and metrics/pipeline review that improved pipeline accuracy, close rates and lead quality and volume.

Recruited to lead sales, marketing, product management and business development as part of the senior leadership team for this venture funded start-up specializing in Software-as-a-Service (SaaS) solutions for ISV’s in the Healthcare, Manufacturing and Marketing Services industries and enterprise IT outsourcing. Responsibilities expanded to include Business/Technical Operations, Engineering and Customer Service. Reported to CEO. (Company sold to VeriCenter, now SunGard Availability Services)Highlights:• Closed over $20 Million in new sales contracts representing a 75% yr./yr. growth over baseline revenue while reducing expenses by over 55% in the same period.• Led cross-functional team in re-engineering company’s service offering and sales focus by creating and incorporating Software-as-a-Service (SaaS) enablement for Independent Software Vendors (ISV). This new service represented over 40% of Agiliti’s recurring revenue and over 50% of the pipeline. • Created and implemented new Inside Sales team to focus on generating new sales opportunities more cost-effectively. In 7-months the team generated over 12,500 dials, resulting in over 300 appointments with new prospects. Increased conversion rate (dials/appts.) resulting in 100% improvement over previous agency results.

Lead the Online Marketing organization responsible for driving Dell’s Public sector customers to utilize the web as their primary vehicle for commerce. Reported to VP/GM.

Creation and management of a newly formed $1 Billion Product Marketing Division for PC Components. Reported to SVP Marketing.

Bachelor'S Degree, Psychology

Psychology / Mathematics