Supported management, business intelligence, quality improvement/assurance, operations, and auditing departments by performing analysis and reporting data to support quality initiatives and regulatory requirements. Responsible for assisting in the development of internal systems and improvements to ensure timely and accurate data, communication, and documentation. Assured completion and accuracy of required data submitted to regulatory bodies. Utilized data and interdisciplinary approach to complete special projects in areas of opportunity such as prevention, workflow, and performance. Extensive experience in the areas of public health plan and service provision activities, including quality reporting, utilization management, disease management, and electronic medical record documentation.

Assisted in mobile clinics in rural Uganda. Met with Ugandan ministry of health, USAID clinics to discuss healthcare infrastructure, current strategies, and paths to improvement. Took part in trainings at community clinics, emergency wards, and the national cancer center. Part of team that developed an evaluation tool for the mobile clinics to help ensure patients needs are being met.

Manage and conduct all aspects related to the clinical research trials for an ophthalmology private practice. Oversee set up, execution and completion of post-approval, registry, and/or investigational product/device clinical research studies. Communication between sponsors, IRBs, research team and patients. Perform required procedures to attain informed consents and accurate medical data. Prepped all patients prior to each visit which included pertinent medical history, vitals, lab and imaging review, as well as visual acuity and refraction. Responsible for collection, processing and shipment of laboratory samples. Understand and work with budgets from the sponsors and clinic department as they pertain to the studies. Maintain schedule of research participant’s appointments. Attend conferences and trainings for research studies. Training staff in necessary procedures and protocols of the studies.

Back office assistant who prepped patients prior to each visit including pertinent medical history, vitals, lab and imaging review, as well as visual acuity and refraction. Also, some front office duties such as medical coding, medical billing, insurance authorizations, and scheduling.

Attended field school for human osteology and assisted PH.D candidates in their research of Health and Migration of People in the Gepidic population by analyzing human skeletons dating from the 6th-7th century.

Experience with operating electronic medical records system, medical coding, training others in functions of the system, working with medical staff. Disease specific population data review, health program designing, strategy implementation.

Experience in inventory, stocking, POS cashiering, meat counter, deli counter and overall customer service.